The hotel staff was rude never answer the phone promised us shuoor first night of Ramdaan but they had nothing we had quickly go out of hotel to eat so we can fast
Erum
Erum,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月3日
Samra
Samra,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月2日
Dheyaa
Dheyaa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
Syed Salman
Syed Salman,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
Great
MD belal
MD belal,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月26日
NO INTERNET AT ALL
No WiFi Internet connection at ALL, you can connect but no page or any will open. It is very weak wired. Wireless? oh forgot about it and use your cell phone instead. I notified staff about it and got me a tech, but no progress. Tech gave me an ethernet cable but still very slooooow.
Morning staff need alot of improvement but night staff is good and get your concerns addressed.
Hotel breakfast is ok. Three stars out of 5. Food inside this hotel is ok but super expensive. It is more expensive than the airport. So don't eat there.
Walking distance to Al Kaaba is about 17-20min.
Restaurants are very bad and poor quality in that area around this hotel. I don't see myself going back to it.
Hotel dot com website mentions check in the lady at reception said 3pm
Ended up paying extra amount for this service
viquar
viquar,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
Inconvenient hotel acces due to construction
Location was not bad but due to the construction, it became really inconvenient to access the hotel. Taxi had to stop about 300-350 meters away. They offered shuttle but it picked far from the hotel as well dropped so far from the Haram. We preferred to walk from the hotel to the Haram (about 1.8 km).
Saleem
Saleem,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
1.Due to roads closure it was challenging for taxi to assess ,we had a hard time due to that..
2.cleaning schedule was not done on time until a follow up was done.
Waheeda
Waheeda,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Muhammad
Muhammad,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Khaled
Khaled,11 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Abbas
Abbas,10 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
Good hotel near haram
It was a good hotel to stay near haram. Overall amazing feedback however there was a slight issue of construction happening infront of the hotel which cost alot of time and issue with travelling to haram. Taxi cost was high from 20-40 riyal. Hotel does provide free shuttle.
Breakfast was really nice
Muhammad
Muhammad,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Indira
Indira,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
HOTEL PARFAIT
FANTASTIQUE
Brahim
Brahim,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
İlk tercihm
6 gece misafir olduğumuz Tree Point Musalli Oteli çok güzel, çok temiz ve çok rahattır. Sabaha karşı bizi güleryüzle karşılayan resepsiyonist kardeşime, nezaketi ve erken check-in fırsatı verdiği için sonsuz teşekkürler ediyorum.Nazik çalışanları bulunan nu otel ilk tercihiniz olmalı ancak bitmeyen yol çalışmaları yürüyerek Hareme gitmek isteyenleri çok zorluyor Belirli servis saatlerinin olması güzel Jarvel durağına geliyor. Fiyat olsrak uygun olan bu oteli kaçırmayın bence...
AYDIN
AYDIN,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
RABIA
RABIA,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Wissam
Wissam,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Construction in front but great hotel.
This was a great place not far from Masjid al Haram. But there was construction going on at the time so had to reach it by walking a short distance. Either way the walk to the Haram was only 30 minutes and once the road is finished should be 15-20 min. Otherwise amazing place for the price and great service and nice rooms.
Fahad
Fahad,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Bara
Bara,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月9日
Great hotel , but bad access to transport
There is a lot of construction in front of the property. It took the Uber driver an additional 40 minutes to find a backroad to access the hotel, which made our trip extremely inconvenient. The hotel and rooms themselves are good, but accessibility is a huge issue. We ended up switching hotels after the first night, as it was not worth the hassle of transportation.
mohammed
mohammed,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Umrah trip- family
Hotel is fine, no issues. But we were caught off guard with the major bridge/road construction right at the hotel entrance. Taxi had a very tough time finding the place due to several road closures. One has to walk 200 ft to find a cab to masjid e haram. It is not walkable to haram. If one is in ihram, it is tough walking to the hotel with luggage and family. Other than that no issues. Price is right and the hotel personnel are very helpful. They can get a taxi close to the hotel when checking out. Thanks.