We had to change our flight and would arrive a day later than planned. We attempted to reach out the hotel to coordinate but got no answer. When we finally arrived, no one was there and we were informed through Expedia that the hotel considered us late and cancelled our reservation. So we were stuck out in the cold at night without a place to stay. The day we were leaving Puerto Madryn, the hotel finally messaged us the check in information. Never been so disrespected as a PAYING customer. Would NEVER recommend anyone book with this hotel. HORRIBLE experience. And they did NOTHING to help us, just took our money for three nights and kicked us to the cold street.
Jasmine
Jasmine,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年1月14日
Los servicios de un hotel, comodidad de casa
Excelente experiencia, cerca de la playa y del centro. Muy atento el personal que atiende. Limpio y comodo. Lo recomiendo.
Maria de los Angeles
Maria de los Angeles,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月4日
Daniel Antonio
Daniel Antonio,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年7月23日
Property is nice, clean, and near the main areas. Check-in and check-out smooth