The room was very comfortable, and I was surprised to discover it had a washing machine! The bed was very comfortable. I only have two gripes. First, the check-in process was frustrating. It's supposed to be fully automated, but as I've learned at other hotels that have similar systems, it takes as much time and requires as much human assistance as regular human check-in. I hate it. It's not the right way to welcome a guest. Secondly, I wish I'd known my room had barely any natural light and looked out onto the wall of the building next door. Whereas rooms on the other side of the building have lots of light. This is important information to know in advance. I would have definitely requested a different room.