Hi. The checkin experience was really poor. the lady staff agent did not greet, no even hello. was busy with another call and just waved me to a colleague who was busy, then she did my checkin, again no hello/good evening etc. really rude.
my room (room 503) had no hand soap. i needed to call housekeeping. they did not answer. i had to call reception, that took a very long time to answer the call. eventually a security team member was sent to bring me soap. this individual was very polite which i appreciated. overall the service level at checkin was extremely disappointing.
Shafiq
Shafiq,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月1日
Terrible experience
Worst experience of my life. The condition of the entire hotel was horrible. It looked so dodgy. The breakfast was terrible. So many options to choose from , but nothing tasted good at all. Our stay at this hotel was a complete waste of make y.
Terrini
Terrini,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Eric
Eric,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Ernest D
Ernest D,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Suhayl Feisal
Suhayl Feisal,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Amazing. Smart rooms quiet location
Lovemore
Lovemore,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
JAYNAND BHARATH SINGH
JAYNAND BHARATH SINGH,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月4日
Elsa
Elsa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月4日
It was amazing
Giresse Concorde Omotunde
Giresse Concorde Omotunde,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
Fatima
Fatima,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Hotel com serviço impecável em sandton
Tem piscina
Café da manhã de alto nível
Oferecem um bag breakfast se voçê vai sair para um passeio muito cedo
Quarto amplo e com frigobar