Check in was at 3:00 pm. We arrived at 3:35pm. Our room was not ready for check in till 4:10. Room was very dirty. Restroom had hairs all over the floor. Was not cleaned properly. Their was vomit in one corner of the room. Their was black mold right above the bed. Wallpaper was peeling off the walls. Bed skirts had stains on it. Bar or club very close by. Heard loud bass thumping till 2am. And the tv didnt have the proper remote to use. We brought the issue up to management, they gave us 3 different remote's to try lol None of them worked correctly. Worst hotel I've ever stayed at. First and last time my family will ever book a room there. Good luck on your stay
Jesse
Jesse,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Martin
Martin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Receptionist Cristina was amazing. Very Friendly
Erika
Erika,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
One time stay
Hotel was decent. Neighborhood seemed a bit sketchy but it was the closest hotel to the concert venue we were going to. Bed was ok. Room was clean. The first issue was when we got back from the concert I decided I needed a shower. It was then I realized our bathtub had no shower curtain. I was very tired and it was very late. I didn’t want to wait for someone to bring us a curtain so I just threw some towels on the floor and aimed the water away from the opening as much as I could and showered as quickly as I could trying not to splash water onto the floor. The next morning we went down for breakfast. We got to the food just after they opened. My guilty pleasure at hotels is making a waffle (something I never eat at home). Much to my dismay when I went to the batter machine it was not set up. I could not find anyone to ask about it, so I settled just for eggs and sausage. Of course just as we got up to leave (30 minutes after the breakfast opened) someone came out and set up the batter machine for the waffles. Oh well. I’m not sure why that couldn’t have been done before the breakfast opened.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Great rooms, clean and comfy
Room is great, the only complaint was the bar next to us. I could hear the rhythm bumping of the speakers while trying to sleep. Wasn't horrible, took me longer than normal to fall asleep.
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
The pictures online were great, but when we got there, our rooms had mold in them. The wallpaper was stapled back to the wall in the room in the bathroom. They didn’t even bother, it mold the wallpaper coming up, mold underneath, mold on the paper and on the wall Need some good old-fashioned cleaning
Amy
Amy,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月27日
The rooms were nasty. It seemed like they hadn’t swept or mopped. We also seen roaches.
They also don’t respect the do not disturb sign.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月22日
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
sarai
sarai,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Melinda
Melinda,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Michelle
Michelle,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Brenda
Brenda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
shelsea
shelsea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Jorge L
Jorge L,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
The hotel was dirty and old. It needs major updates. The carpet was all wet and soggy. The drains in the shower didn't drain properly. You can tell they do quick cleans because the room was dirty like dusty and grimy.
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Wouldn't recommend & will never stay again.
The elevators were broken and kept getting stuck, no remotes or working phone line, limited towls and just didnt seem up to date.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Not enough words for this
To make a long bad experience in a few sentences….we had to switch rooms, there a night club next door so loud music doesn’t stop playing till 2:30am, Big John’s pizza is awful and a rip off. Don’t Buy! Overall the gentleman was very kind and went out of his way to make us as comfortable as possible.
Maria
Maria,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
The only thing I didn’t like were the pillows very uncomfortable for me I don’t talk for the other people, but everything was ok good personal
Yara
Yara,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月19日
Juanita
Juanita,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
ADOLFO
ADOLFO,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Not enough parking space, is on a side of a party patio you can hear all the music and people burning tire a really big mess
Anabel
Anabel,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
My family stayed for a Band competition. We have stayed here several times over the years. Its convenient to the almo dome and river walk. They are both in walkkng distance. We like the spacious rooms, comfortable beds, the morning breakfast, fitness, and pool/spa. The staff was friendly and accomadating.
What we have come to see is the property needs some improvements. The furniture is breaking down. The couch/ sleep sofa is the same from 10 years ago and is sagging- needs replacing. We had to switch rooms three times. There were carpet stains and broken lights fixture in the other rooms. The third room we stayed in had stains in the ceiling a airconditioner that leaked onto the carpet and soaked the carpet the entire time we were there the bathroom tub/shower filled up when showering and took a long time to drain out. I did share this with the hotel front desk. They did write it all down. The pool and spa turned green when we were there and we were not able to use the pool area- Which we were wanting to do. The elevators did not work when We checked in and we had to carry all our belongings up the stairs to the third floor. They eventually got one elevator working but the second one never worked during our entire stay. Years past we didn't have any issues but this stay leaves us think about choosing a different hotel option. It definitely needs some updating. Overall our stay was ok.