Stayed here for 10 days, checked out after 9 as couldn't take anymore.
I stayed here a few years back and had a bad experience and they asked me for a second chance-MISTAKE!!! I paid for an upgraded room and if that was upgraded, I would hate to see the rest of the rooms.
We told them our TV was broken and nobody done anything about it?, I know you dont go on hols to watch TV but you do like to catch-up on the news etc.
5 morning in a row they had no towels at the pool and the staff were playing table tennis, (in uniform!!!) so had to go to reception to get them myself.
Had a power cut and then a the water was turned off for one whole morning, no toilet or shower.
When I asked for the manager, I was told they were in a meeting so I asked for them to contact me to discuss the issues......still waiting!!!
The management team are so unprofessional it hard to believe, I now know why Phukets business is so poor now and I think the staff know that this hotel is on its last legs - I WILL NEVER RETURN.
Nu har vi været i Thailand rigtigt mange gange og morgenmaden er godt nok den dårligste vi nogensiden har fået, der var marmelade til brødet, det var alt. Godt vi ikke havde børn med, for havde de da kun kunne få chokopops og brød med marmelade. Nul stjerner til morgenmaden og det er lidt ærligt da vi et okay værelse med god udsigt til havet, som vi havde bestilt.