Told us when checking in the TV wasn't working. Could give us a new room. We didn't need TV so no problem. Then get in, no working phone at all. Reported. No working internet. Reported. Found out that you can connect a cell phone but not a laptop but it was spotty in terms of working. Then in am, no hot water from shower.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Cheri
Cheri,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月27日
good hotel. poor bed and bedding.
bed and pillows poor. hard on back issues
james
james,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月21日
Kristan
Kristan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Srivatsan
Srivatsan,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Fine for the price
Check in was quick and easy and the girl working the front desk was lovely. The room was fine upon first glance but the bathroom sink had a hard time draining and there was a smell coming from the room. We were on the 4th floor and our 2nd of 2 nights the elevator was broken. It was still broken the following morning and we had to carry all of our stuff down 3 flights of stairs which was annoying. They also never came to clean our room after our first night, not sure if that’s common for here or not.
Lindsay
Lindsay,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Front desk clerk was friendly. Cleaning staff hospitable and responsive. Breakfast needs major improvement in the quality of food served. Room clean and adequate.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Deceit - Lying about TV
We were able to check in a little earlier which was great. When we arrived in the room, the TV was not working. when we called the front desk they lied about being on of a few other rooms with the same problem and that our room would be put on the list for someone to fix it. upon returning back to the room that evening we inquired about the tv and we were told by someone else at the front desk that the TVs have not been working for over a month. It was very sneaky that they lied about fixing the TV. Most importantly that they did not inform of the TV situation prior to checking to the hotel and that they lied about the TV not working.
In addition, the breakfast was very poor.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
Clarion Points is Horrible
Room was what a person would expect from a $25 night hotel. The location was poor and the Manager threw the key into my chest and said he would not credit my account, and that I could leave if I wanted. I would have left, but I needed to change and get to the Wedding meet and greet.
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月10日
PATRICK J
PATRICK J,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月8日
Moldy bathroom, just super unclean property
Sean
Sean,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Glenn
Glenn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
Musty smell
The room was musty smelling so I lowered the a/c setting. When I went to take a shower, there was mold all around the closed drain and on the drain plug. I cleaned it the best I could. If I ever decide to try this place again, I will bring some mold killer spray and air freshener.
Theresa
Theresa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
charles
charles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
The staff was excellent, they went above and beyond
Tracey
Tracey,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月24日
Chara
Chara,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
We arrived to check in on our way to Montecello. Nobody was at the desk. We waited for 5 minutes or so and just left to go do the attraction. When we returned the woman at the desk was very friendly and professional. Later that evening we needed something and I called down several times before finally going down to ask in person. Nobody was at the desk. I waited at least 15 minutes while guests came in and waited as well. When she returned she was very friendly and helpful. The room was clean and comfortable. Breakfast was a bit of a disappointment. No protein all carbs which the kids liked but adults didn’t. The big hit of the hotel is Raising Caines is literally in the parking lot of the hotel.
Sammi
Sammi,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月23日
When we came down for breakfast no staff around no coffee