The hotel only had 1 elevator car working. We would have to wait literally 10+ minutes for the elevator or walk up to the fifth floor. If you were lucky enough to get on the elevator you were packed like sardines because people were afraid to let it go by. Also the cleaning crew was getting on the elevator with wet soiled linen in black trash bags dragging it across the floor and near people feet while on the elevator, leaving a trail of nasty fluids smears across the elevator floor and the hall floor. I was there for 3 days and 2 nights and not once did housekeeping clean my room nor knock on the door to see if anything was needed. I did not have the do not disturb message on the door. The room was nice but they gave us nasty pillows. I had to take the pillow down to the front desk when I was leaving out. The person at the front desk said they would take care of it. When I returned to the room the pillow had not been replaced. I had to call the front desk to request another pillow. The customer service needs work. The experience left a bad taste in my mouth. I'm also including a picture of the pillow. It was nasty and disgusting.
Rhashanda
Rhashanda,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Pleasantly surprised.
Great location, clean and spacious room.
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Great location, friendly/helpful staff, quiet
Curtis
Curtis,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Keith
Keith,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Hotel fine. Location great
KATHLEEN
KATHLEEN,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
April
April,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Ana
Ana,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Lashelle
Lashelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Location is great
Standard budget friendly hotel close to Fleet Street, Gaylord Resort and National Harbor waterfront (with ferry service to DC Wharf & Georgetown). Parking garage next door to hotel.
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
I will stay here again.
The staffs were friendly and helpful.
Nosakhare
Nosakhare,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Olivia
Olivia,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
nicole
nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月12日
Very close to the Gaylord convention center and the Waterfront area with many restaurants. Parking is a bit pricey at $24/night. No fridge in the room. Breakfast was good.
Anna
Anna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
My stay was beautiful and the view was amazing. I don’t like that they don’t cover your parking or the garage is not attached to the hotel. But other than that it was beautiful
savannah
savannah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月30日
The bad: We stayed on a smoke free floor but all you could smell from the time you get off the elevator is weed. Walls are not insulated and people on our floor at 1am yelling and laughing woke us up.
The good: Staff was kind and helpful. Room was clean and comfortable. Breakfast was good.
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Lena
Lena,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Oliver
Oliver,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
No parking, bad smelling rooms, & crummy breakfast