Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.
Nicole
Nicole,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Fantastic Stay
The location was ideal for everything we wanted to do, and the hotel was amazing.
DILANTHA
DILANTHA,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
A lovely hotel
A lovely hotel well situated. The hotel staff were very helpful and friendly. The rooms are large and functional. We had an apartment which was beginning to look a little tired and needed redecorating but it was still in good condition. We would stay there again.
Nigel
Nigel,15 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Alberto
Alberto,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月13日
Bad Experience
We stayed at two different apartments and its is old and needs care.. cold shower, the air con temp controal didn't work, cold showers and the list goes on...
Andre
Andre,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Dubai stopover 8-13th Dec
Loved staying here. We took 2 bedroom apartment and it was very spacious. Bathrooms and toilets were spotless. Located right next to Dubai mall it was just 10 mins walk. The staff were very friendly and helpful. The property has 2 big swimming pools that my kids enjoyed a lot.
Girish
Girish,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
RINA
RINA,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月29日
Very very average place
The pictures and reviews are deceiving. The hotel is well located, but the place is very old. We stayed in the 2BR suites, entrance is on the side in a weird street, staff was not pleasant, room was big, but really old. Do mot recommend
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Sanjeev
Sanjeev,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
ahmad
ahmad,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Lior
Lior,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Fuat
Fuat,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月18日
Big disappointment
Very tired hotel. Total mess due to renovation. Asked four staff of ways to the pool/gym. Got 4 different answers.
As a gold memeber asked
For upgrade. Got a down grade. Iof a 45 sqm king size bed I got a 30 sq
queen size bed, w a bath tub big enough for a foot bath. Has no Swissotel feel to it nor Sofitel. More of a Mercure feeling. Even their graphics on the walls look cheap. Breakfast very bad selection. Over crowded. No atmosphere. A british pub was slightly less crowded. But swissotel, really! I thiught acvor can do better than this. Dusit thani and sofitel are much much better choices here. They sent tons of pre arrival upsell offers but not a word about messy construction.
anders
anders,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Hotel muito bem localizado, perto do Burj Khalifa.
Ficamos nesse hotel no início e no final da viagem.
Na segunda estadia nos colocaram em um quarto que não era o que tinha reservado. Desci para reclamar e nos mudaram para o quarto correto.
Quarto grande e cama confortável.
Pontos negativos:
. o ar condicionado é automático! Mesmo colocando a temperatura que queremos, ou desligando, fica ligando automaticamente. O quarto fica frio! Ou seja, você vem da rua com 40º e entra no quarto muito frio!
. A água do chuveiro é horrível para chegar a temperatura agradável. Depois de muito tentar e conseguir uma água morninha, no meio do banho ela fica fria!!!
. O café é MUITO lotado, sem lugar para sentar!
Pelo menos nessa última estadia, entre 8:30 e 9:30h.
JOSE TARCISIO
JOSE TARCISIO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Amazing property. The apartment is hige
Agha
Agha,7 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Very Good but...
The hotel in good area very close to the Dubai mall and burj Khalifa.
But our room was on the road and its very noisy all the day and night even when the windows were closed.