The elevator was not working, I was alone, it was very difficult getting my heavy luggage etc up those stairs in one trip since I didn’t want to leave anything unattended. No explanation or apology or assistance was offered for that annoying situation. Also, realized there was no coffee stocked in the tray in my room the next morning. Just was all a little annoying
Dena
Dena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Comfortable and friendly
This was my family and I’s 2nd time staying here and both times were good experiences. The elevator was out of service this time, but as a whole, we’re always comfortable staying here and the staff is top notch. I plan on booking again the next time we’re in town.
Corey
Corey,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月1日
Not very happy
Elevator broken
Ac wasn’t working
Room was expensive and these things didn’t work
Manuel
Manuel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
julio cesar
julio cesar,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
Shannan
Shannan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
No problems. Great room
Brett
Brett,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
If elevator is working then a good place to stay.
The main reason for 4 star rating is that the elevator was broke down and we were on the third floor. The manager did help us carry our stuff up to the room after check in. That I appreciated.
Coy
Coy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Elevator doesn’t work!!
We had a room on 3rd floor! Was told when we checked in the elevator didn’t work!!!!
Very nonchalant yup elevator doesn’t work and stairs down the hall! No compensation for hauling luggage up 3 floors!
Apparently needs upgraded!
mike
mike,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Breakfast ends at 9 am. Elevators not working for multiple days. Laundry not working.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Quiet, safe stay after big Aggie win!
Ronnie
Ronnie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月22日
Hotel needs alot of work / an upgrade
The elevator was not working during our stay.
The hallways were very hot and it seemed like AC unit was out too.
GERARD
GERARD,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Arnold
everything great except elevator not working. could be big problem for handicap or elderly people.
Arnold
Arnold,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月25日
No working elevator and I couldn’t have carried my 3 bags up the stairs. I had a family member who was sick. Ended up cancelling and bought the insurance but it wasn’t refundable
Margaret
Margaret,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
The room was super musty but otherwise it was a great stay.
Sarah
Sarah,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Had to make a same day, last minute reservation and honestly thought I was reserving the one off of University, but this was a nice, clean hotel and were able to accommodate us. I would stay here again.
Kristy
Kristy,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
Another good stay
Comfort Suites is my favorite place to stay when I visit my Aggie. The only downside to this visit was that the elevator was broken and my room was on the 3rd floor. However, the hotel communicated this to me beforehand.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
Elevator was out and unable to accommodate my request for a first floor room. I have a walking boot and stairs are not easy.
Jan
Jan,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
While the room was fine, the bathroom needed some updating on the plasterwork. Breakfast was good. We were surprised by the number of signs of things not working (elevator, third floor laundry, vending machines, etc). This did not impact our stay, just made us second guess our choice as we walked to our room.
Margaret
Margaret,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Mason
Mason,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月19日
We were not given the room type we booked through Expedia. Neither Expedia or the hotel would refund the difference even though both agreed we were owed it. The hotel elevator did not work, which was inconvenient. The room was actually completely acceptable, they just gave us a smaller room with no kitchen and when Expedia called the hotel to inquire about a refund the clerk hung up on them. When I asked the clerk upon check out, he said to go through Expedia. Bad business in general and Expedia did not want to deal with it either.