Very poor in management and training, front desk can't find my booking and said all suit was fully booked, need to argue for 30 mins to get the room, wrong charging me 600rmb when I check out, lucky that I checked the bill before I pay
The staff in the lobby was exceptional.
Teddy, the Guest Service Manager, went out of his way to help me find a gadget that I had seen used at a street market.
Hett
Expedia 真實旅客評語
10/10 好極了
2016年11月2日
Excellent in all aspects
An enjoyable and comfortable hotel with top class staff who were helpful and efficient.
Keith
Expedia 真實旅客評語
8/10 非常好
2016年8月9日
Ying
Hotels.com 真實旅客評語
8/10 非常好
2016年8月9日
Ying
Hotels.com 真實旅客評語
8/10 非常好
2016年8月9日
Ying
Hotels.com 真實旅客評語
8/10 非常好
2016年8月9日
Ying
Hotels.com 真實旅客評語
10/10 好極了
2015年10月19日
First time in Guiyang - Howard Johnson Plaza Guiya
My first time in Guiyang. Wanted to be relatively central, so this was a fair option. Efficient check-in, professional staff, clean and comfortable room as expected of an international chain hotel (Howard Johnson is not a fancy choice... so nothing to write home about). There were lots of local stores and restaurants around the hotel and a relatively modern (but small) shopping mall about 10 mins cab ride away. I took a taxi from the taxi stand at the airport to the hotel. Make sure you have the hotel name and address in Chinese to hand to the driver. It was only about RMB30 form the airport to the hotel (was told that hotel's airport pick-up service charges RMB300). Bell persons were extremely friendly and helpful... but I spoke Mandarin, so not sure of their English level. Breakfast was ok... thou one of the wait staff told me they would charge me extra for fresh coffee. I ordered nonetheless, but they didn't end up charging me. Overall a satisfactory first stay in Guiyang.
Betty
Hotels.com 真實旅客評語
10/10 好極了
2014年9月18日
Très bien en particulier les chambres "club"
0 mon prochain voyage je reprend le même hotel.
Denis
Hotels.com 真實旅客評語
8/10 非常好
2014年7月15日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2013年7月22日
Very impressed all round
I know I was the only Westerner in the hotel, but I was always greeted by name and very well looked after. Very attentive well-trained staff, even if they could not communicate very well in English, great (Chinese) food, good value, very comfortable. The whole package just 'worked'.