4/10 一般般
2024年12月24日
Terrible Valet Service
The room was very nice. But the terrible valet service ruined the whole stay. We called ahead to get our car and it took over 1/2 hour after our requested time. They also gave us the wrong key fob. They went into our car and brought out a bage to give to someone else. If i hadn't noticed my bag being carried around, I don't know if i would have ever got it back. We ere told that they had to wait to move over cars before they could get to ours. When I complained to the valet person, i was told they weren't doing these things on purpose and they had over 500 cars to deal with. No appology. The worst valet experience we've ever had.
Melissa
Melissa,2 晚旅行
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