Outstanding customer service. Friendly, personable, and competent staff. I had a couple of room requests due to severe allergies and they were all taken care of which was much appreciated. We were in room 310. No elevator but stairwell was nice and large. Room was small but nicely decorated and bright. There was a safe, refrigerator, chairs and nice furniture. AC was surprisingly good and room was nice and cool. No bath but shower pressure was great. Location was superb. One block from great shopping, restaurants, pubs, and streets lined with beautiful Victorian buildings. In the other direction one block from the beach. Beach badges are complimentary as well as beach umbrella and chairs. Valet service brought our bags to our room. I prefer self parking so parked in the hotel lot a block away. Complimentary water bottles in room as well as water in lobby and cookies in the evening. This places rocks!!! Its a bit pricey but worth every penny. The awesome staff are the icing on the cake! We will be back for sure.
