Loved the hotel. The parking was weird but overall loved it!
Nathaniel
Nathaniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Stefan
Stefan,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Ingrid
Ingrid,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Tana
Tana,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
Thought strange no bottled water in room or no safe in room
Mark
Mark,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Great
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月3日
Great experience
Yesenia
Yesenia,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月24日
The restaurant closed early when we got there. There were poor choices—fried food only, so I got the Cobb salad. Too much dressing on it so the salad was soggy and gross for $18.
Room microwave had a quarter-size hole in the door lining from a burn; also seen from the outside. Why would housekeeping not report this? Not able to use it, so went downstairs in my pajamas and no one at front desk could help me use the microwave down there because they were too busy. Why is there only one person at the front desk on Sunday pm?The security guards were trying to help me too because the front desk was so busy. No building maintenance is on staff or available at night to bring a new microwave. Why are there no instructions on the downstairs microwave?? This is absolutely unacceptable! This is a Hilton, right?
Tried to use the room coffee maker in the morning. First added water but it ran everywhere because it was already full. Then I realized no one knows how to use the coffee maker because there are no instructions so the past customer left water in chamber. And housekeeping left water in the chamber. Why?
I had to go downstairs again in my pajamas to get coffee. This is terrible customer service. No excuse for it.
The only ones I want to give a shout- out to are the pm, nite, and am security guards. We watched them each go above and beyond to assist the customers.
Melanie
Melanie,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
I had a 2 night solo stay and feel satisfied with the property! Convenient location to some of the restaurants!
Russell
Russell,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月20日
The first room I was given smelled like the worst food odor on the planet. It also didn't have towels in the bathroom.
The next room was cleaner but had no toilet paper.
Elaine
Elaine,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
This hotel room and the hotel itself is comfortable and pretty well kept up, much better than most in its price range. The area around it is a bit sketchy but the hotel felt secure
Lynn
Lynn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Philippe
Philippe,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
amazing
Joseph
Joseph,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月5日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月3日
No clear arrival area with area to unload car. Parking areas are insufficient for the number of guests! Nobody wants or trusts remote parking.
Ken
Ken,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Pleased!!!
Silvia
Silvia,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月24日
Nancy Vianey
Nancy Vianey,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月20日
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月19日
The property was beautiful!! It had a nice vibe and atmosphere. Most of the staff was very friendly. I gave it four stars instead of five because I was unable to get sleep one night because my room was right next to the patio section. The patio section had a tv, waterfall, and music. The speaker was right next to my window and the manager on call that night (Jared) didn't know how to turn it off. I kept calling but it was never turned off and it seemed to have irritated him because a few times he didn't answer the phone. I even went downstairs at 4:00 in the morning and he said "I'm new I don't know how to turn it off. I will have the security guard turn it off," He was supposed to do that after my second call, needless to say it was still on the next day. I was very irritated. I did inform the morning staff of the problem and she apologized and added reward points to my Hilton Honors. Overall I had a great staff. I will definitely be back. After staying at this location, my thought was that The Hilton Garden Inn in Time Square New York needs to take note and update their location lol.