This property is very different from how it's portrayed on their website. Given the high nightly rate, I felt our stay wasn't worth the cost. While it's great that breakfast, dinner, and children's activities are included, there were some significant drawbacks.
Breakfast is served at 7:30 AM, but there's no way to get coffee outside of that time. They also have a very strict no take-away policy, which can be quite uncomfortable. For example, I have an infant who was often asleep during breakfast hours, so I wanted to bring some food back to him, but this was discouraged.
In another instance, when my friends and family were dining in the children's area, a friend of mine—who is a paying guest—was actually reprimanded for eating food from his son's plate, food that likely would have gone to waste. Additionally, it was disappointing to have to pay for flat water at a resort that's already so expensive. There should be water filling stations readily available to guests.
On the positive side, the children's program is excellent, and the staff running it are phenomenal. The beach of course is beautiful and the hotel did a good job of offering towels, lounge chairs, and umbrellas.
