A localização é excelente. Em sete dias, as toalhas foram trocadas somente uma vez, porque solicitei duas vezes. O quarto não foi varrido nenhum dia. Muita poeira branca. Apenas as camas foram feitas. O banheiro não foi lavado nenhum dia. Barulho do quarto ao lado durante a noite toda. O atendente só respondeu as mensagens no primeiro e no último dia. Chegamos a pia do banheiro estava entupida, a porta com defeito, dois travesseiros com fronha e outros dois sem fronha. Preço caro e a entrega não corresponde.
Adriana
Adriana,6 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
Marianne
Marianne,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月18日
Donald
Donald,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
Very good!
Perfect location, nice staff who responded quickly. Everything went super smooth from the check in to the check out.
The door to our bathroom was not able to close and when we checked in there was a stain on the cover (looked like a stain from tomato sauce that didn’t go away in the wash), the drain was also clogged. We didn’t say anything because we don’t care too much but it’s definitely worth fixing!
Matilda
Matilda,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月14日
Checking time 2 pm. We were there around noon. No hotel. No main entrance. It was a bulding with multiple business office. It had jus a little sign written as hotel, phone number and website. I callwd them twice. Only messages. The website was off. I had to book another hotel because I was exausted due to a ling trip and hot weather. Can you imagine?? I WANT MY MONEY BACK. SCAMMERS.
Daniel
Daniel,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月9日
Ho prenotato una camera tripla (fue adulti e un bambino) e ho fatto anche check in on line. Ho trovato una stanza doppia senza letto bambino e, nonostante richieste via Whatsapp (senza possibilità di parlare direttamente con qualcuno), nessuno è venuto a sistemare la stanza. Dopo varie insistenze, ci è stato dato permesso di prendere lenzuola pulite da un'altra stanza e di preparare da noi il letto del bambino. Pessima qualità!
mario
mario,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月8日
Dominik
Dominik,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Comfortable stay
The checking was a bit strange but once you get in it’s easy to get in the room. The place is clean and spacious, the bathroom is big and clean, with bidet and a nice spacious shower
Liliana
Liliana,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月30日
Good location
WEI
WEI,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月25日
anders
anders,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月22日
This is not a hotel, no managment or person to contact when you arrive. We had the worst experience in all out travels around Europe.
The lock in the room did not work, it felt down completely to a point we were locked inside the room until another guest hear our help call to get us out. NO MANAGMENT came to help us, so we had to sleep with the door open with fear that next morning we could get trap inside again.
Miguel
Miguel,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月21日
Fredrik
Fredrik,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月20日
KENNETH
KENNETH,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月10日
Walkable room in ok location
Relatively easy check in. At first it was confusing but then made sense. We never encountered a single person from the place to interact with. I did text a question and was slow to get a response. Room was a good location, right off the river. A little noisy but not too bad.
Kelley
Kelley,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月2日
It’s not terrible but it’s not luxury either - the luxury word gives you a higher sense of expectations. If you go in with little to no assumptions that are tied to that word you will think it’s ok. The set up is different and the communication could be better but once you get over that hurdle it was fine. They were able to work with me on a late checkin - once contact was made it was great just that beginning part was rough. If you want services and catering then it’s not for you. If you want a good location fairly updated rooms with working A/C and WiFi - then you will be ok with it. If you want more then don’t book it. I found the cleanliness fine but that’s different for everyone. The owner does need catch up on some decorative maintenance to keep the pictures on line matching and they seemed to have listen to feedback about soap and some minor toiletries. Would I stay here again 50/50 depending on pricing.
Margaret
Margaret,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月1日
Horrible Horrible Horrible! Please DO NOT book this hotel ( if you can call this place that ) ! Expedia Marketing department should definitely take this hotel from the web page .
JORGE
Expedia 真實旅客評語
8/10 非常好
2024年7月1日
Marcelo
Marcelo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月1日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月1日
Dongho
Dongho,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月25日
I’d stay here again for sure.
Interesting place. Not a typical hotel but more like a Airbnb but not exactly. Nice location and neighborhood, safe, clean and the only real issue was getting in on day one as no one there to get me in. But Room 1 has a nice balcony.
Donald
Donald,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月25日
Ottima struttura sul Lumgotevere,pulitissima
In pieno centro a Roma , raggiungibile in 10 minuti a piedi dalla metro Spagna .
Super consigliata 😍
francesca
francesca,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月24日
Check in was a little confusing and u certain as we never got a response from the hotel. After using their portal to register and input data we was left u certain. The key is make sure to use WhatsApp and message them when u get there. Once we made contact checking in was fine. The ac was not working when we arrived but they addressed it. The faculty is ok and there is wifi. There are no amenities so being your our snacks water coffee etc. the location was great as it’s kinda in the middle of everything. Rome has food everywhere so it’s easy to find breakfast lunch and dinner. 3 of 5
Eric
Eric,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年6月23日
Luz Ofelia
Luz Ofelia,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年6月23日
I must write a review about this property for others to be aware. Connection with the proprietor was easy and the check in process was through texting. However when we arrived an unknown source buzzed us into the bed and breakfast. We followed stairs up to the Capital Hotel section and went through an unlock door. Our room keys were labeled with the given room number on a post it note at what appeared the front desk. When we entered our room, it was clean. That was it! We booked a three bed room. There was only a sheet on two of the beds. One had a sheet and duvet.The beds were NOT pillow topped as described on Expedia. They were hard and uncomfortable. The beds were cramped in a limited space, one being up next to a wall dresser making it a useless piece to store anything. There was no coffee station in the room. In the hallway we discovered a kitchen with multiple coffee machines and no cups or coffee provided. Therefore this property should not be listed as a bed or breakfast location. The Capital Luxury Rivers was far from being considered a luxury hotel, more like a hostel style place. No view of the river either. Very disappointing for the cost. We never saw or spoke to anyone which gave the location an unsafe and undesirable feeling, creepy! The place was open to anyone with multiple keys on post it notes for anyone to enter and use. The next day we had no communication with the proprietor until a text came demanding payment. Very sketchy vibe!