The phone was disconnected, the TV didn't work, there were a lot of locals in the hotel just hanging and drinking .
I asked for my phone to be fix and the ignored me.
A kid that wasn't staying at the hotel was in the pool and was really aggressive tours my daughter.
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2019年11月5日
Unfriendly receptionist, bad breakfast, my orderd suite wasn't availible, dark rooms, old furniture... a 1 star hotel for max 20 usd.
Miguel
Miguel,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019年11月4日
Muy estrecho cuando hay vehículos,estaba lleno pero él seguridad ni pregunta para donde van, si puede ayudar.
Jenifer
Jenifer,1 晚好友同遊
Orbitz 真實旅客評語
10/10 好極了
2019年11月3日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年9月22日
At the end ended up giving me and my coworker a room on a 5th floor and the elevators are still “out of service”
This is the second time I stay here and the first time was a month ago and they said the elevators “just” went out of service at that time.
Last week checked in again and had to walked out luggage up to the 5th floor without elevators still.
That’s insane.
They could be more honest about this and also try to give better-near rooms to people like us.
Anyways we just stayed here to sleep basically. But however they should improve their service.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2019年8月21日
真實旅客
4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2019年8月9日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年7月17日
It’s safe but too old! The vanity table almost falls on top of my husband feet! Called to fix it or asked to be change.
Other than that!!!
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年7月15日
Marisely
Marisely,2 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2019年5月29日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年5月1日
真實旅客
3 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2018年2月17日
BUEN HOTEL
Una muy buena opcion de hospedaje si quieres estar bien ubicado sin gastar mucho, el hotel es limpio y con buen servicio
真實旅客
5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年1月10日
Good location but service needs to be upgraded
The hotel is in a great location and for the area it’s one of the nicer hotels. However the air conditioning was very loud and the shower was broken when I arrived. They had to send someone up the fix it. I asked to have someone come fix the tv 3 times before someone actually came to the room. The pool and the restaurant was nice but the service not so much.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年4月18日
Fue muy placentera y agradable mi estadia
sandra
Hotels.com 真實旅客評語
2/10 不太好
2017年2月28日
terrible services,no hot water on the shower,
WE HAD TO WAIT ABOUT ONE HOUR AND HALF TO GET THE ROOM
真實旅客
Expedia 真實旅客評語
2/10 不太好
2017年2月27日
Encontrar algún lugar para quedarse
en 17:30, nuestra habitación no estaba lista. Dijeron que en 10 minutos más; esperar en el vestíbulo. Después de 20 minutos le pregunté por qué aún no estaba listo. Finalmente nos pusieron en el 4to piso donde estaban trabajando los obreros. Estaba polvorienta y sucia, mucha basura. Los obreros tenían la puerta de nuestra habitación abierta con la televisión a todo volumen por lo que podía oír mientras se trabaja. Ellos habían seguido suciedad en nuestra habitación. Había un soporte para secador de pelo pero sin soporte de secador de pelo ni soporte de papel higiénico. No había ninguna agua caliente cada día. No había más que un chorrito de agua el fregadero grifo. Nunca estaremos allí otra vez.
Susan
Hotels.com 真實旅客評語
8/10 非常好
2016年9月6日
First trip to the Dominican Republic
It was our first visit to the Dominican Republic. A few issues, one night both elevators had gone out and we were able to get them to reset them (due to power outage). We were on the 5th floor and didn't want to walk up. Most showers we had hot water, but a couple of them were quite cold. If would be nice if they had some English speaking employees. The Chef was wonderful at breakfast. He didn’t have the omelet station open. We motioned to him about the fresh omelet station and he motioned back would we like one. He went in the back and came out with fresh omelets he had made for us. The pool seems to be kept clean on a daily basis. Sunday afternoon at the pool, the staff brought us a table and chairs to the grassy area with trees so that we could put the baby in the pack n play in the shade. Very accommodating staff. Nightlife clubs are not too far away and we could hear the noise from the clubs quite late. If the bathroom door is shut and the air conditioner is running it can drown out the noise. There could be more English speaking TV channels in the room. The room was nothing fancy but comfortable and compared to the area, it is a very nice complex. We would stay at this hotel again.
David
Hotels.com 真實旅客評語
4/10 一般般
2016年6月26日
Our trip was a mission trip and days were long and hot and looked forward to hot bath every night. No water, it would be shut off every day in the evening until the next morning which we were always gone too early for bath. Hotel never informed us of this! And when we asked them to turn water back on they had no response.
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2016年2月8日
Plutarco
Hotels.com 真實旅客評語
8/10 非常好
2015年7月28日
my vacation
it was a good experience
Jose
Hotels.com 真實旅客評語
10/10 好極了
2015年5月23日
Linda vacaciones
Fue un lugar muy hermoso el personal muy agradable las habitación como la comida eras todos de mil maravilla es un lugar de buen descanso y de primer nivel
This is a very nice hotel in a rough yet beautiful part of the DR. It's a long hot ride from Santo Domingo but some great coastal scenerery awaits. Plus, there is the lagoon further down the highway with a nationally protected island. On the island are unique iguanas. The boat ride out is cheap and the guides are competent naturalists. You can go the forest for a hike and birdwatching or to Lake Enriquillo. A 4x4 would be useful but we did it without. A guide is useful, however. Ask for Yorby Matos at the hotel desk. He is an amazing guide and bird spotter plus an awesome person. If you know a little Spanish you can combine with his bit of English to communicate quite effectively.
birders
Expedia 真實旅客評語
6/10 不錯哦
2015年3月10日
Hmmm classic 3 stars hotel, expect 3 stars.. Could do better.............