This property was very nice and our unit was one of the updated units and it was amazing. However, it is unfortunate that because of the inconsiderate family staying above us and their unruly child, we did not have 1 night of peace of our 4 night stay. I made 6 complaints which seemed to not be addressed because the problem continued and every time I called back to complain again, there was no record of my previous complaints. Imagine trying to have a nice Christmas and birthday dinner with your family that you haven't seen in 6 months and having it be interrupted by a running child back and forth above your head, jumping off of what sounded like the bed and then driving a car or something across the floor, all day and night. Not 1 day of peace! That is enough for me to not stay here again. We are timeshare owners and never have this problem. I will just continue staying at properties that know you shouldn't place families with children and families without children in the same building, at least in that manner.