I booked two beds room but got a room with only one bed. The staff said that they didn’t get this information from Expedia. And our room’s next to the exit door, not feel very safe. The restaurant of the hotel’s good and not that expensive.
Yan
Yan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年11月20日
Sarah
Sarah,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年8月9日
The room is neat and clean, the transportation is convenient, and the shopping is convenient! But there is no microwave oven, you can see the sea 🌊 falling asleep listening to the sound of the waves at night, I like it very much
Xiaomei
Xiaomei,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025年2月13日
My 5 times in this hotel. Very well located, nice and quiet.
Laurent
Laurent,7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Mike
Mike,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Adriana
Adriana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Celebrating our 30th wedding anniversary ❤️ and delighted when we checked into our room with a complimentary bottle of champagne! So thoughtful ! Everyone is so friendly and helpful! We enjoyed all the delicious meals from breakfast, lunch and dinner ! Thank you for being a wonderful part of our anniversary!
Shirley
Shirley,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Letitia
Letitia,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Great lobby area, underwhelming room
The open-air lobby area of Ali’s Tower is really beautiful and relaxing, with gorgeous views of the ocean and a great restaurant. However, our room in the Bay Tower (which we were told was “upgraded” from a king size bed room to a room with two full beds, which is not what you want when traveling as a couple), was very underwhelming. It felt old and bare bones and had a strange smell coming from the vent sometimes. For what we paid and the photos of the rooms, I was expecting it to be a lot nicer.
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Majenica
Majenica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Nice but not great
Stayed here a year ago but didn’t eat here because they didn’t have enough staff -cook or servers. This year we had to wait for a table because they didn’t have enough wait staff - plenty of empty tables. The rooms are simply with 2 double beds. It would be nice if there was a mirror besides the one in the bathroom.
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Kimberly
Kimberly,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Beautiful view
Great service from front desk staff. The view from the room was breathtaking and the room itself was clean and quite large. The Royal Kona Resort is conveniently located to Kailua-Kona. Recommend!
Dyan
Dyan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Stacey
Stacey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Sherry
Sherry,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月31日
Not worth the money for what they offer
Worst service and rude staff, didn’t offer the room I booked saying they don’t have availability and the resort is overbooked.
Very high price for what they offer. Only plus is the location but rest is worst.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月30日
This hotel is an old hotel in need of a total renovation or rehab. The staff was friendly and the location is good but it definitely need a lot of maintenance and updating. I would rate it a 2 or 3 maximum.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月29日
I reserved a king room in lagoon bldg, got a rm with 2 double (not queen) beds, bad mattresses, baseboards in bathroom were filthy, staff wouldn't change it to king. I've stayed here since 1990's, loved it, what a disappointment.
Jo
Jo,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月29日
Great location but needs updating
Location is great! Walking distance to restaurants and shopping. The room was just okay. I had stayed here previously and knew they didn’t seem to care which type of room you booked. Last time I paid extra for a room with a view and had to fight for it. This time I got the construction special and was happy to not be in the construction zone. The bed was comfortable but otherwise the room was very dated. It worked for what I needed but the musty smell was annoying. I’m really hoping the construction means new updated rooms. The restaurant is great and so is the location.