It was terribly cold throughout the whole hotel
The spar had no heating in the changing rooms or the treatment room that I was in
The restaurant was not very good and the breakfast was awful
Kate
Kate,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Stay was excellent staff Brilliant because of the wintery conditions bar & Dining rooms where a little cold. Team where keeping access up the steep drive free from ice for car access give -4’C which was well done Food Excellent service good evening menu limited.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
William
William,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Not what was advertised
We arrived to find out that you had to pay to be in the pool that’s heavily advertised on the hotel page. £25 for 4 hours? Each? And it isn’t available for children either. It was very much the reason for staying and so we were severely disappointed.
Ben
Ben,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Debbie
Debbie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Birthday treat
Lovely birthday night away. Good food, lovely hotel and great spa
Janine
Janine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Leah
Leah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Very nice hotel, staff was friendly and the food was good
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Awful nights sleep, very loud parties and then a lot of drunk people shouting outside the room until the early hours. Staff lovely, just bad time of year to stay if you’re looking for relaxation avoid Christmas!
Camille
Camille,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Staff were amazing only gripe was the room was cold even with the rad on
Miss
Miss,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月14日
Extra Charges for Pool etc.
Left here rather disappointed as hidden in the small print is the fact that you have to pay extra to use the pool that features so prominently when booking. The costs of which for a couple isn't far off the cost of the whole stay.
Disingenuous advertising, won't be staying again...
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Fabulous hotel
Staff very friendly, room lovely. Will definitely be back.
Clare
Clare,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Nice Overnjght stay.
Nice room with bath, kettle etc Bed comfortable. Breakfast good although 7.20 start a bit late. As historic building a lot of stairs. Back route from car park not entirely clear on a stormy day. Staff friendly and helpful.Good value.
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Suresh
Suresh,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月7日
jonathan
jonathan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
NO HOT WATER
We stayed for one night as I am in a band and travel around the country a lot. We left it until an appropriate time to have a shower before leaving. NO HOT WATER. I reported the issue to reception. The manager could not be found at first, when he was found it was obvious he must have been out for a smoke as his breathe stunk of fags. I told him we had no hot water and needed to be at my gig for load in at 18:00. He was insistent on checking himself, he then said I will be back shortly. He came back informing me that I would not make the gig but can stay in the room and wait for the maintenance man. After much negotiation we secured a single room for a shower the other side of the hotel (very big place) we came back to our room and relied on the promise that it would be repaired when we returned. It was not repaired when we returned (now 2am) I had been playing drums for over two hours and was in much need of a shower before getting in a clean bed. We confess to realise that we were the only ones in the block so can only assume there was no hot water running too three rooms in this part of the hotel. I complained at reception before checking out in the morning. The lady on reception (between 9am & 10am in the morning) seemed genuine that our complaint deserved a full refund and that was what we would get. WE NEVER. Not even an acknowledgement from them via a message through hotels.com. Very poor was to ruin a hotel
Raymond
Raymond,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月2日
Not great
Bathroom was dirty on check in and cups in room hadn’t been washed from previous guest. Bed was terrible - very very soft and lumpy feeling about 20 years old and making for a poor sleep.
Room very cold but was provided a plug in electric heater which helped