One night stay. Room had two small desk lamps. One didn’t work and the other barely provided enough light. The front desk did exchange one of the lamps for one that work. The phone was crackled when using it. The heater made a whining sound periodically when running. The direct tv box and/or the remote would not stay on the channel we wanted to watch. At times the tv would just a scroll on its on. The front desk person came up and reset it which I had done twice already. We just ended up turning it off. The bathroom was dirty.
The front desk worker was very helpful and apologetic for the issues. She offered to move us but my 88 yr old mother was extremely tired and was already in bed. The front desk worker did call her supervisor and it appears I will not be charged for the stay or I will get my points back.
I have always had good luck at this hotel brand so I am extremely disappointed.
Johanna
Johanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月12日
daniel
daniel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Our bathroom door did not shut and was being held by an Allen key. Also there foot they served for breakfast was either old or had mildew. I had potatoes that were rubbery and tasted like rubber. Then I had a bagel open my cream cheese it was mildewed. Then thought my milk would be good and it was soured. It was like they kept putting it back in the refrigerator.
danielle
danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Close to airport, good shuttle
This is a good hotel if you need to go to the airport. We only had a one night stay. The hotel is dated. The staff is very friendly and the shuttle was very convenient.
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Danielle
Danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月23日
Find another hotel
Large room. Newer carpet. Bathtub had someone’s beard hairs on the wall. Short hair in the tub. Couldn’t keep the shower curtain closed because the bowed rod was falling off the wall. Texted and called the front desk and I’m still waiting for a response 15 hours later. I won’t be back.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Not worth the money!
Check in was so so but booked 2 king rooms only got one King and 2 queen. Should have changed it at the Lobby but just left it alone. Toilet in one room ran all night and lighting in the rooms was awful. 2 bedside lamps that you had to plug in to use but unplug because they would not shut off. King size bed was HORRIBLE! Bed was wore out but had a mattress pad over it to try to make it better, DID NOT!
Jodi
Jodi,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Amazing stay!
Our stay was good! Our room was a good size and the beds were comfy. I had my dogs with me so the little area for the dogs was a plus!
Miranda
Miranda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Helpful, friendly staff. Allowed an earlyish check -in. Quickly moved me to another room upon discovery of an issue with the first room. Conveniently located close to airport.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Lita
Lita,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Good place to stay
The person who checked us in was fantastic. She took time to answer our questions and was truly interested in making sure our stay was pleasant. We checked in on Thursday, October 10 at 8:30 pm.
Kevin
Kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月4日
Rhonda
Rhonda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Mary
Mary,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
The wife and I loved the room with the hot tub!
David
David,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月25日
We showed up to a dirty tub, only one towel with lipstick stains, missing handle door in the closet. Beds had dirt on them.
Jorge
Jorge,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月23日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月23日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Room itself was very comfortable. The lobby was extremely hot. They were having issues with their AC, but it was also very customer friendly and had great hospitality.