The hotel is really old and more like a -3 star hotel. I think the staff is doing their best but it’s very far away from 5star service, they are simply not trained well. We had interconnected rooms that worked well on the 7th floor with two kids. The elevators are probably from the 80ths and I was scared each time we had to go.
The pools were old, and smelly / dirty and so bad none of us wanted to swim. Would definitely not let our kids swim in the pools. The beach is wonderful! And location is stunning.
It was absolutely not worth the money and we won’t return.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Las vistas de el hotel son preciosas , habitaciones cómodas , servicio excelente
Patricia
Patricia,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
Confort e relax
Arrivi e dimentichi ogni stress . Hotel grandissimo con ogni confort e spiaggia (nn compresa) sottostante. Vista spettacolare. Baia meravigliosa. Camera con balconcino un po’ piccola ma funzionale e pulita . Colazione e cena a buffet molto buoni . Reception gentilissimi e ringrazio x il check in anticipato . Un ringraziamento particolare ad Anastasia che ci ha supportato per tutto il tempo in questa magnifica vacanza .
真實旅客
5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Hotel pé na areia, ótimo quarto (pegamos quarto com acesso ao Club The Level) com vista frontal mar, acesso caminhando para Cala Macarela. Hotel grande, tipo resort, mas o The Club era calmo e bem abastecido. Localizado a cerca de 25 min de carro da Ciutadela. Com certeza ficaria no mesmo hotel se vier a Menorca.
cristina
cristina,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Piere
Piere,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Amazing!!
Andrew
Andrew,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Everthing was good and lovely view
andre
andre,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月2日
cyrille
cyrille,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Fantástico
Hotel com excelentes condições de comodidade e conforto, acesso privilegiado à praia, staff muito atencioso. Buffet com qualidade e diversidade. Vista incrível. Excelente para casais ou famílias.
Ricardo
Ricardo,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月18日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月13日
L'hotel è in una posizione strepitosa, la spiaggia non è assolutamente all'altezza di un 5 stelle: non è privata è a pagamento ma il playero disattento e arrogante.. ti posizionano gli ombrelloni a 10 cm dal tuo a pagamento e nessuno dice niente.... Il personale non parla italiano e non lo capisce. Non c'è alcun tipo di informazione all'interno della stanza oppure qualche indicazione su opportunità serali O eventuali escursioni.... Quindi posizione eccellente ma il resto nella media e non all'altezza di un 5 Stelle e del costo elevato dell'hotel
Rossella Francesca
Rossella Francesca,7 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月17日
Ricardo Diaz
Ricardo Diaz,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月16日
Camere troppo piccole e poco armadio.
Francesca
Francesca,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
Existe un paraiso
Enhorabuena a todo el personal de la cadena Meliá por su profesionalidad y simpatía
LUIS ANTONIO
LUIS ANTONIO,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月8日
JOAQUIM JOSÉ LAFAYETTE
JOAQUIM JOSÉ LAFAYETTE,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月3日
JESSICA
JESSICA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月27日
Estuvimos una buenísima experiencia en todos los aspectos!
Flavio
Flavio,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年6月22日
The view from this hotel is otherworldly - with direct access to a spectacular beach (calm, shallow water, soft sand. The amenities and style of the hotel are nice and the rooms comfortable. It’s a resort hotel - not a boutique hotel - so the service, while plentiful, is also a bit impersonal. I’d recommend staying here for the location alone.
Amy
Amy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月21日
Great location with excellent clean rooms with nice decks and views. Gym was OK....and tough to park a car there on the street....limited parking...but otherwise a great hotel. LEVEL package was great with good breakfast everyday included and a nice infinity pool with no kids so great for couples. Highly recommend this resort for a relaxing few days of vacation!
David
David,4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年6月11日
Far too expensive
This was a very expensive stay at what was described as a luxury hotel in a junior suite. It failed to meet our expectations. The room was a huge disappointment. The layout was poor, there were no views from the sofa or bed. Frankly the room was no more than a poor standard room in a standard hotel. The Level is a good concept but again it fell well short of the luxury standard advertised and expected. One restaurant closed. Remaining restaurant over-priced and little choice.
Malcolm
Malcolm,14 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月9日
Is a very nice place
Michele
Michele,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月4日
Location, breakfast, restaurant, swimming pool, atmosphere at night in the bar area,
Rosalba
Rosalba,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月30日
The views from every balcony are incredible. It was easy to walk from the hotel to the shops and restaurants in Cala Galdana.