The room was fine. The presidential pizza place was awful. The hotel likes to play up their complementary room delivery service... but it wasn't great. They seemed nice enough on the phone, but they forgot the drinks we ordered when they delivered the food. When we asked the guy about the drinks he barked at us while walking away to call them back about it. So I called them back, they answered, I explained the issue... silence.... silence... "hello"? silence... then finally a new person came on and said "your drinks will be right up". Knock at the door a few minutes later. Drinks on the floor, guy walking away again. We got three room temperature bottles of soda. Oh, and for two orders of cheesecake, we were given a single plastic spoon and knife.