We stayed in a studio suite. The room was lovely and very clean. It had everything we needed. It was close to the main building for all of the shows and restaurants.
Sonja
Sonja,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
OSVELIA
OSVELIA,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Muy bien
Excelente lugar coincide totalmente con lo contratado
Juan Miguel
Juan Miguel,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Bueno
En general el Hotel cumple con las espectativas, nosotros lo elegimos por que en la descripción decia tener punto de carga para vehículos eléctricos lo cual no fue asi, recomiendo la instalación de uno
Mario
Mario,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月16日
Awful!
We were at Paradise Village for the week on a time share exchange, and decided to rent an additional night through Hotels.com. The studio was small and old with no balcony, and the front door faced the parking lot. I think this room was connected to a building that was primarily an office building. The bed and pillows were hard and lumpy. Neither I nor my husband were able to sleep. The bathroom was the size of a closet. We could clearly hear our neighbors at 6 am. Horrible!
The original week was better, but it had its own issues.
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Mala casa de meseros
El
Personal le falta ser más amable ya que parece que siempre están de malas solo si les dan anticipadamente propina te retan bien. Y más en los snacks
violeta
violeta,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
HEIDY
HEIDY,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Good and moderate priced hotel. Beds were old and very hard. Breakfast Food was good, other hotel restaurants not as good, weak drinks at happy hour. Hotel needs some updating and the big pool was under construction which was a bummer.
Laura
Laura,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
Fernando
Fernando,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月15日
Rooms were clean. Restaurant staff very attentive. Pool and Beach within distance. The first night we arrived pretty late due to car problems. I reserved 2 rooms which were for my in-laws and myself/husband. Checkin took a little long since they have to check in all guests. When I entered my room there were 2 men already asleep when I walked in which was quite the shock. Bellman took us back to the front desk and was given an upgrade due to incovenience. We get to elevator at the tower where we stayed in and it stopped working. Already annoyed and tired of having to walk back and forth and now the elevator not working. Mind you this elevator was out of service for our entire stay which was 4 days. Huge inconvenience for my in laws as they are elderly. I complained the 2nd night and were just apologetic. At check out front desk said I should have complained to a manager so that either they could have moved to ground floor or different tower. I explained that I let front desk know and not once did they give me that option or suggestion to do that. Not good. Not sure I would stay there again.
Elizabeth
Elizabeth,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月15日
Me cobraron extra por los alimentos y no se me reembolsó
Yaritzi
Yaritzi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Muy bonito lugar, tranquilo
Dennise
Dennise,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Larry Alex
Larry Alex,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月10日
Pésima respuesta de hoteles.com
Con el hotel no tuve problemas mi problema fue que la aplicación yo reservé para dos adultos y de 7 y 13 años y cuando llegué al hotel me dijeron que los menores estaban en menos de un año un problema para comunicarme con hoteles.com ya que no tienen un número de teléfono visible que aún cuando me pude comunicar no me dieron una solución y me querían cobrar más cuando yo ya había pagado por los menores y tuve que llegar un arreglo con el hotel. Cada año yo compraba uno o dos viajes en hoteles.com Y a partir de hoy no volverá a utilizarlo
rosa alejandra
rosa alejandra,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月10日
Lo que no me gustó es demasiada gente en las albercas , prácticamente espalda con espalda
Angel
Angel,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月4日
Property was clean but dated and antiquaited check-in/checkout systems. The food was good but everything shut down around 10pm.
Angela
Angela,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月30日
Mi all inclusive terrible ! Mal servicio, el room service No está incluido , cosas extras como café , helados tampoco ,
Rente han vista al mar y no había me dejaron otra que no pedí con vista que no era la que esperaba . Todo se renta extra el all inclusive solo sin alimentos y de mediana calidad . El hotel ya está viejo.. definitivamente no regreso . Muy decepcionada
Ileana
Ileana,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
CLAUDIA CHAIREZ
CLAUDIA CHAIREZ,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月24日
Very confusing for all inclusive. Limited where you were allowed to eat as part of the package as well as for drinks. Gym is not included as you had to pay for each visit. Confusing directions from staff on how to get a chair for the beach. Was also charged $8000 mxp for incidentals which has yet to be refunded.
Wayne
Wayne,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Muy buena comida
Monica zitlalli
Monica zitlalli,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Keep up the good work
Enrique
Enrique,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月21日
Rie
Rie,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月19日
The property is under construction, outside eating areas you need bug spray ( mosquitos and wasps) the staff are amazing, would not stay again though