This was an uncomfortable situation. I booked a king suite online. When I checked in and saw the room , yikes. Not like the pictures or descriptions. Very old and smelly. Not a suite at all. I didn’t stay. I was able to get a refund. The clerk said I had book a standard king room. I showed him my confirmation. My email didn’t match his computer. Bait/ switch???
Corie
Corie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月21日
Adam
Adam,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Dirty rooms
We were in room 522, it was so gross and dirty. Stained carpet, food on the walls, dirty bathrooms. We arrived late so we went to bed. The next morning I went to the front desk and said how dirty it was we were moved to 610. We were told homeless had been breaking in and staying in the rooms. Room 522 should be closed until it can be remodeled and cleaned. Neither room had coffee cups so we were unable to have coffee. We had to go to the ice maker in the 300 building as the others were not working. We arrived to the hotel in the dark and building 600 was completely dark. No outside lights we had to use our phones to see where to go. I paid extra to have the nicer rooms but that was not the case.
Stephanie
Stephanie,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Thank you
Had a great night the Lady at the front desk was fantastic
Josh
Josh,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
William
William,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月13日
Chamneang
Chamneang,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
scott
scott,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月17日
Bad choice staycation
Mold in the shower and the in room spa. Nose boogers on the wall. Had to go 3 buildings down to get ice. Hotel pool and hot tub area dimly lite hot tub was not even warm and the jets didnt work, oh and no towels in the pool area.
M.
M.,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
Older but clean and quiet
The property is older but clean. Fireplace did not work.
Sandie
Sandie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Stove top was dirty~ melted cheese not wiped down. Area under kitchen sink had old French fries and the back cabinet wall was ripped out with exposed pipes. Front desk rep during check in made strange comments about watching out for transient people who teleport through the bathrooms. Very strange and not funny if he was trying to be. Front desk rep at check out was very nice.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月28日
Bad business
The room was excellent,it was really big and cozy.the mgr.,the staff were not as friendly.Make sure your batteries are charged in your vehicle or they will call the cops on you and have you trespassing if not.The day we checked out our car wouldn't start,cause our batteries were dead from sitting in there parking lot for the past 7 days.So,it took us a little longer to get off there property.they treated us like criminals,that's bad business in my eyes.
Adam
Adam,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Erick
Erick,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Excellent
The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel
Gene
Gene,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月21日
Good but older
Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.
Nicole
Nicole,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
Fireplace didn't work and the TV was blurry. Pool had a lot of sand in it. The overall is nice just needs an update
Mandy
Mandy,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月19日
Great location, but the rooms are extremely dated and dirty. Lots of little holes in the Sheetrock. All appliances appear to be from the 1970’s. Walls and furniture were dirty. Will not stay there ever again. Very pricey also.
Todd
Todd,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月19日
This is the dirtiest motel I have ever seen!!! Very smelly, only one towel, no shampoo, soap, no glasses, or coffee cups. The carpet was stained and filthy. Also the toilet did not flush we flushed manually. And there is of breakfast not that I would have eaten it anyway
michelle
michelle,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月15日
Very spread out, poor lighting, fall leaves
Noel
Noel,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Cody
Cody,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
Rooms do not look like the pictures, dirty
Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Guy who checked us in was weird as heck.... And there was no one present when we went to check out. The room itself was decent enough, the view on the riverfront balcony was beautiful. And the jacuzzi suite was all my wife wanted for our wedding anniversary, except it wasn't very clean. Even trash left in the sink and trash can, and dirty floor. Dated, needs some upgrades and deep cleaning for sure. Cobwebs everywhere we looked. Cold hot tubs in the pool area.
Jacob
Jacob,2 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2024年10月11日
Calvin
Calvin,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月10日
The rooms really need a refresh.
Erica
Erica,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月10日
No hot water, ducks in out door pool, poor lighting on property
CAROL
CAROL,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年10月9日
The hotel was extremely filthy. We had booked several rooms there to stay for a conference and we ended up having to move everyone, because it was so dirty and disgusting! Take your money and go somewhere else, otherwise you will be completely frustrated and disappointed!