The front desk staff didn’t seem to know what they were doing. The room had dead bugs on the carpeting. I won’t stay there again.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Jae
Jae,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
I really liked the room, the staff was friendly and helpful, the breakfast had good choices and there were apples and cookies available during the day. However, the hotel is right next to the tollway and the sound of the trucks and cars is rather loud, so difficult to get a good night's sleep unless you are truly exhausted. Our room also had an issue with the faucet in the shower. It was tricky and the first after 5 minutes of running water I finally had to settle for a cold shower.
Charlene
Charlene,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
The only negative is the very worn condition of tables and chairs in the lobby/breakfast area. Check-in and checkout was qui k and staff was friendly and helpful
Edell
Edell,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
The stay was very comfortable, clean and cozy. The room was clean, and breakfast was very good.
Lora
Lora,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月5日
susan
susan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月3日
Relaxing stop.
A good spot to rest on our way home.
Edgar
Edgar,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月3日
The customer service was a little negative. They kept running out of cups for breakfast and instead of setting them up for the customers they just would throw the wrapped sleeve of cups down in the bottom bin for us to open up and unpack ourselves haha. Also the pool was a big reason i picked this hotel, and upon arrival the pool was completely empty with a sign that said" pool is closed until further notice"... I would have stayed elsewhere.
Snow
Snow,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月2日
No coffee for 2 consecutive mornings. They were out of other breakfast items. Most guests left with nothing. Trash was overflowing in breakfast area. A large greasy/black mark was on the carpet in my room. It appeared that the front desk worker had to do the kitchen duty causing problems throughout. I couldn’t find a manager when I checked out. I called Expedia and they left me on hold for over 20 minutes.
Brian
Brian,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月2日
The property outside the room was not clean, especially the carpets in the halls and worse, the carpets in the elevators.
Richard
Richard,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月30日
Gerald
Gerald,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月23日
Friendly staff, good breakfast, nice rooms. However pool was under construction - never found that info anywhere
Steve
Steve,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月23日
Lynne
Lynne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月20日
The property as a whole was good but the condition seemed older than most Hampton Inns. The room did not have a microwave so my wife could not heat up her heating pad(for stiff neck from traveling).
Ronald
Ronald,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月20日
No review
sharon
sharon,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
Veronica
Veronica,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月15日
Rockford Hilton is an embarrassment
Paid for a king-sized bed and got not a king size, not a queen but a double? Not conducive for 2 people whatsoever! Room was hot and musty after entering. Obvious the a/c hadn’t been on all day, it was only in the mid-80s all day.
The advertised pool was empty and unusable. All this led to the most horrible hotel stay I’ve ever had, and I stayed in a TENT in Kuwait while waiting to head up range.
Not at all near the standards of the Hilton name. No compensation offered after I complained about the bed problem. Pitiful