My stay was good , i had a good nights rest, the only thing was i can hear traffic from the highway all night long. The room was very clean , the bed was very comfortable
Mario
Mario,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
William
William,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Jermaine
Jermaine,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月17日
Crappy Hotel and no refund given!
I checked into the hotel and then went up to my room. When I got to my room, I noticed that the toilet was leaking and had leaked toilet water all over the bathroom floor. The AC in the room also did not work. I gathered up my things and went back downstairs and told the front desk folks what I had seen. They gave me another room and I went up to this room. When I got in the 2nd room it became apparent very quickly that this AC was also not working. I went back downstairs asked for a room with a working AC. It was at this point that the front desk woman told me that the AC was out in the whole building. I asked her why she hadn't just told me this in the first place and she said that she wasnt allowed too!! I was furious! I told her that she had wasted my time and asked for a refund for my stay. She then told me that she didn't have the authority to issue refunds and that I would have to call back the next day and speak with a manager. I have tried through Hotels.com and the Crowne Plaza and still have NOT gotten a refund. This is unacceptable and terrible way to conduct business.
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Decent size good price
Nice sized room. Fairly clean. No major stains. Issue was door handle for restroom was broken. It would come off when you piled the door closed.
Miguel
Miguel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月13日
After many stays this will be my last
Horrible experience for my 2-day stay. I've stayed at this property many times and this will be my last. Had to move rooms the first day because the AC wasnt working. New room... AC still not working (79° in the room), toilet does not properly flush, water is luke warm at best. Garage access kept disconnecting and had to call support multiple times. Staff was courteous but there was nothing they could do. The night front desk rep on my last night was full of attitude and rude. Came to learn that the AC issue was the entire building and was never resolved during my stay.
Robert
Robert,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Eugene
Eugene,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Md
Md,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Douglas
Douglas,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Caitlyn
Caitlyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
roy
roy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Stephanie
Stephanie,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Bien ubicado, cerca del centro de convenciones
Bien ubicado, buenas habitaciones.
Mario Abraham
Mario Abraham,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月15日
cleanliness and untrained staff
Hotel room wasn’t the cleanest. Had a false fire alarm management and safety weren’t trained on how to properly assemble and muster the people.
Cruz
Cruz,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
The staff was friendly and professional and willing to help.
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
ADEBOWALE
ADEBOWALE,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Milka
Milka,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Jeremi
Jeremi,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
No major complaints
Desk service at check in was pretty average. Not overly friendly by any means.
Room was ok. TV is small. Bathtub drain wasn't functioning properly.
Hotel bar/restaurant was ok. Food was decent. Bar tender was nice.