north worthy the money. The room condition is very average and not feel clean.
Chenchen
Chenchen,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025年2月17日
Not the best
We were on the 22nd floor across from the elevators. We were unable to sleep due to loud banging noises from the elevator equipment constantly throughout the night. They had no other rooms available that night and our room rate was outrageous for this mediocre hotel. The next day they did switch our room but declined to offer anything off our room rate for the night. They did waive parking, which was appreciated but not adequate for how much we paid to not sleep at all. We also never had our new room serviced by housekeeping, even though it was a 3 night stay. Overall we paid way too much for this very average experience and would never come back.
Amy
Amy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
clean
clean and comfortable
ruben
ruben,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
We’ll be back!!!
It would have been cool if there was room service. The bed was Awesome, totally relaxing and super clean. The steaks in the morning were super salty. Now, did I say anything, no, they might have made it right. The T.V. Size was super small, they did have a fridge in the room. Overall good just not fantastic…
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
cassie
cassie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月16日
Anthony
Anthony,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
hugh
hugh,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Allison
Allison,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
Mary
Mary,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月10日
Hotel not as good as it once was.
I stay at Hotel Murano quite a bit. I live close by but it’s a convenient spot for a little bit of peace and quiet or for times I need to be at the convention center. The hotel has definitely aged and is due for an update but it seems to have really gotten bad just recently. The room I got this weekend the ceiling had cracks and paint peeling off. The bedspread had a rust stain that was very obvious. Room also had no phone. All this could be overlooked if the service was great. And it has been great. That’s why I go there instead of other options. But this weekend the staff at the check in counter were just rude. I had to call front desk ( with my cell) and was hung up on. When I called again a different person answered and denied that the other person had hung up on me. It was frustrating and made me rethink staying here again. Is it under new management?
Jolene
Jolene,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月6日
Lori Ann
Lori Ann,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月5日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Laura
Laura,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Kellie
Kellie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Kellie
Kellie,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Kellie
Kellie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Herman
Herman,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月31日
Angie
Angie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月28日
Great view - underwhelming overall
East facing room had a nice view. Curtains were torn. Restaurant understaffed in evening. French fry texture similar to cardboard, creme brulee underwhelming, welcome drink (well cocktail) was undrinkable. Elevators very slow.