Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying.
Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs.
No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people.
Universal power sockets which is fantastic.
Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave.
Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.
Angela
Angela,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Daryl
Daryl,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 23 日
Satoshi
Satoshi,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 21 日
Angela
Angela,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 21 日
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 9 日
Nice 3 star hotel
Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.
Angela
Angela,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 26 日
Jan
Jan,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 4 月 12 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 2 月 18 日
Excellent and friendly facility
Everything was fine except WiFi in the room.
Vincent
Vincent,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 10 日
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast.
As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Justin
Justin,8 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 12 月 21 日
Encounter at HBT Russel
My stay here was good! This hotel needs to think of getting a spacious location.
Tito
Tito,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023 年 11 月 21 日
OK location, friendly, tired hotel...
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Barbara
Barbara,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023 年 11 月 2 日
Angela
Angela,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2023 年 7 月 7 日
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 6 月 18 日
Nice clean place.
mubarak
mubarak,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023 年 4 月 28 日
Staff was fine, and helpful.
Bed was uncomfortable.
Philip
Philip,9 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023 年 3 月 22 日
Wudu
Wudu,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023 年 3 月 22 日
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....