It is a nice hotel but there were things for improvement. At check in, the hotel refused to change our rooms to a different side due to hotel policy. It wasn't crowded that day. Then there were oil stains on the table in the room that weren't properly cleaned. Those were things that didn't exist before.
All the things are awesome, very nice staff with detailed service, I will stay again next time.
Shun-Ping
Shun-Ping,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017 年 4 月 3 日
Soulmade酒店住宿环境舒适
酒店住宿环境舒适,服务也好,不错的一次住宿!
Xueyin
Hotels.com 真實旅客評語
10/10 好極了
2017 年 3 月 20 日
feels like second home
the entire experience is very good as a second time guest in this hotel.
the only thing that bother me is the water system.
water tap in the kitchen automatically run at 4:45am daily.
since im from hong kong and suffering from jetlag, this woke me up every morning.
i did inform the staff the 1st day.
they were very helpful and attempted to fix it.
however, turns out this problem does not have solution because of how the automatic water system works, which i could only have known until the last day of stay.
another thing is the other guests, which if the soundproof of room doors and corridors can be improved, this will not be a problem.
because some kids were running and shouting in one of the evenings and this was a long day after work for me.
all in all, the stay is satisfactory and i love the gym at basement.
Real pleasant stay in the hotel. Walking distance to u bahn station. Rooms are very comfortable. There is gym in the basement which i used everyday. And the breakfast is good.