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Hotel Ismael

3.5 star property
Hotel with outdoor pool, near Plaza de Armas

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Photo gallery for Hotel Ismael

Outdoor pool
Outdoor pool
Staircase
Garden
Exterior
In the heart of Santiago, Hotel Ismael offers a tranquil retreat with a poolside bar and outdoor pool. Explore the nearby Plaza de Armas or relax in the garden; either way, you'll appreciate this hotel's thoughtful touches like in-room WiFi, luggage storage, helpful staff and an on-site library.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Parking available
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NT$4,388
NT$4,388 total
includes taxes & fees
Apr 16 - Apr 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Santiago Town Square - 13 min walk - 1.1 km
  • Palacio de la Moneda - 3 min drive - 2.2 km
  • Medical Center Hospital Worker - 3 min drive - 2.8 km

Getting around

  • Santiago Intl. Airport (SCL) - 15 min drive
  • Parque Almagro Station - 4 min drive
  • Matta Station - 4 min drive
  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Catholic University Station - 8 min walk
  • Baquedano Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Bocanariz - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Emporio La Rosa - ‬2 min walk

About this property

Hotel Ismael

When you stay at Hotel Ismael, you'll be just a 5-minute drive from Plaza de Armas and Palacio de la Moneda. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Bellas Artes Station is 4 minutes and Catholic University Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
    • Offsite parking nearby (USD 15 per night; discounts available)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 15 per night (33 ft away)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael offer free cancellation for a full refund?

Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ismael?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Ismael?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ismael?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Hotel Ismael?

Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.

What are the check-in and check-out times at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Ismael and nearby?

Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.

Does Hotel Ismael have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ismael like?

Hotel Ismael is in Downtown Santiago, a short 4-minute walk from Bellas Artes Station and 11 minutes' walk from Plaza de Armas.

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Hotel Ismael Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location
Clean, friendly, great location
Peter, 4-night trip

8/10 Very good

Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
ADELE, 1-night trip

10/10 Exceptional

Staff was great hotel and perfect location
diana, 2-night trip

10/10 Exceptional

Highly recommended
What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Lana, 2-night trip

10/10 Exceptional

Location and quiet
Modern design hotel in a strategic location. The hotel is quiet and peaceful and the staff was friendly. Wi-Fi worked great and I had perhaps the best hotel scrambled eggs in 10 years.
Ludovit, 2-night trip

10/10 Exceptional

A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Trevor, 1-night trip

8/10 Very good

Great location, easily walkable
We really enjoyed this location. The hotel was beautiful, safe and had a great breakfast. The website indicated there was an airport shuttle. I made numerous attempts to contact the hotel by email, phone, text and WhatsApp and never got a response to anything. We arranged our own transportation. Check-in took an inordinate amount of time. The bathroom/shower had smoked glass walls which did not afford privacy. I was there with my adult daughter and we personally didn’t like this feature.
Anne, 3-night trip

10/10 Exceptional

Location is perfect.
Spent 3 days in Santiago and found Ismael was perfect for my stay. It's in a great part of town (Lastarria) so you're where the action if you're interested. Short walk to bars/restaurants. Pretty much ideally located. Room perfectly adequate and clean. Staff brilliant and helpfully looked after bags as was early for check in. Pool on the small side but great for relax. You can't be swimming in it as such. Would defo be back to ismael if ever in Santiago
3-night trip

8/10 Very good

Parking issues
It was just for one night, however the parking sistem is uncomfortable, you have to walk many block to get there, and if you coming at night is a little dangerous.
Mauricio, 1-night trip

10/10 Exceptional

Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Michel, 4-night trip

10/10 Exceptional

Great desk staff location was excellent, safe neighborhood.
Debra, 1-night trip

10/10 Exceptional

Great staff and location
Great staff and location.
alfredo, 1-night trip

10/10 Exceptional

Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!
Stephanie, 3-night trip

10/10 Exceptional

Hotel Ismael : Santiago’s most walkable location
Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.
J R, 1-night trip

4/10 Fair

Pissed off!
Having stayed at this property twice previously, we had an expectation that we would be accommodated in a better quality room considering we were return customers. We were placed in a room overlooking derelict apartments at the back instead of one in the front overlooking the park with an actual balcony. Furthermore the hot water did not work in our bathroom for two days and we couldn't shower our shave! Not good enough by far!
Steven M, 4-night trip

10/10 Exceptional

Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Donna, 2-night trip

10/10 Exceptional

Great staff. Rooms are quiet and clean. Beds comfy. Perfect for the stay.
Jenny, 1-night trip

10/10 Exceptional

We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Arthur, 1-night trip

8/10 Very good

We truly enjoyed this hotel, recommended to us by a local friend. It was in a great location, and being across the street from the park gave us a beautiful view. The breakfast was so delicious, the selection of fruit was impressive and the service was very, very good.
Kelly, 2-night trip

10/10 Exceptional

We stayed at this hotel at the beginning and end of our trip. On both stays the hotel was clean and the staff were wonderful. Very friendly and helpful. The location was perfect for walking around exploring Santiago.
2-night trip

10/10 Exceptional

Excellent staff. Diego was extremely helpful in particular.
Diane, 6-night trip

10/10 Exceptional

the staff made my stay wonderful! everyone was so nice and kind and willing to help... DIEGO was excellent... I would recommend this hotel... Also location was easy to get to historical and touristic sites....
Norman, 5-night trip

8/10 Very good

Great staff
All the staff were fantastic. They were helpful and attended to every need promptly. It is situated close to parks and restaurants. The rooms are fine for the price and the included breakfast was good.
Zee, 5-night trip

10/10 Exceptional

Great location. Helpful staff. Great view from our window. We were checking out early and the staff bagged for us our breakfasts.
Grzegorz, 3-night trip

8/10 Very good

Location is perfect, staff kind and attentive. My room in particular had seen better days. Very old carpet and a moldy bathroom (shower and light fixtures.) Bedding and towels crisp and clean!
Shalini, 1-night trip