At Ak zhol, you'll be within a 10-minute drive of MEGA Park and Zenkov Cathedral. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a snack bar/deli.
Gabit Musrepov Kazakh Theatre for Children and Youth - 4 min drive - 3.5 km
St Nicholas Cathedral - 4 min drive - 3.5 km
Zenkov Cathedral - 5 min drive - 4.2 km
Getting around
Almaty (ALA-Almaty Intl.) - 33 min drive
Almaty Station - 12 min drive
Restaurants
Вахтангури - 3 min drive
Мараканда - 3 min drive
Namaste - 4 min drive
Korea Sikdang Soho - 3 min drive
Kurdюк - 3 min drive
About this property
Ak zhol
At Ak zhol, you'll be within a 10-minute drive of MEGA Park and Zenkov Cathedral. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
44 rooms
DONE
Arriving/Leaving
Check-in time ends: anytime
Express check-in available
Minimum check-in age: 15
Check-out time is 9:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed (dogs and cats only)
Smoking rooms only*
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Television in common areas
Spa services
Lockers available
Room amenities
Home comfort
Heating
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
What to enjoy
In-room massage
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Chef
Meal delivery service
Mini-fridge
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fees & policies
Pets
Pet deposit: USD 100 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Frequently asked questions
Are pets allowed at Ak zhol?
Yes, cats and dogs are welcome. A deposit of USD 100 per stay is required.
Is parking offered on site at Ak zhol?
Yes, there's free self parking.
What are the check-in and check-out times at Ak zhol?
Check-in ends: anytime. Check-out time is 9:00 AM. Express check-in is available.
Is there an onsite casino at Ak zhol?
No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.
What is there to do at Ak zhol and nearby?
Ak zhol has spa services.
Are there restaurants at or near Ak zhol?
Yes, there's an onsite restaurant.
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Reviews
Ak zhol Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
2.0
Amenities
6.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 7, 2025
good
safa
safa, 10-night trip
Verified
2/10 Poor
May 12, 2026
When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor quality. They didn't clean our room during the 3 nights or even give us clean towels or a new roll of toilet paper. Getting anything resolved was difficult due to language.