Unfriendly staff. Dirty surroundings- trash left on the stairs inside the hotel and outside on the ground. Room smelled like cigars.
Meredith
Meredith,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 12 月 21 日
La chambre était spacieuse, les lits etaient confortable et le personnel très gentil.. Chambre très propre rien a dire juste parfait 😀
Jacques
Jacques,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 12 月 14 日
Clean with very comfortable beds. Convenient short walk to centre of town.
Olivia
Olivia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 11 月 14 日
This is Ross Jordan. I accidentally press the wrong button in my review. I meant to indicate that my check-in was excellent. Please change that for me period thank you
Angela
Angela,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 10 月 26 日
VALERIA
VALERIA,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 18 日
Close to town and where our daughter lived. One block from bus stop.
Brandon
Brandon,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 6 日
The room was smelly of urine. We asked for another room.
Lucie
Lucie,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 10 月 3 日
Parking was a major challenge. Staff not able to explain procedure
Graham
Graham,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 10 月 3 日
There were bed bugs and my wife has got rashes. The same has been reported and the hotel has changed the room. We have to talk to the hotel relationship people.
Ramesh
Ramesh,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 1 日
Pros: conveniently located, good breakfast, hot water with good pressure, mini fridge for drinks or meals.
Cons: smaller bed than reserved, no phone in rooms for service support, the employee who checked us in was short (almost rude), difficult elevator operation to ground floor,
Laura
Laura,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 9 月 21 日
There was a huge parking debacle when we arrived, no one at the reception desk, except for two kiosks that said in big words “out of order”. Then we were told in order to park there we needed a UK telephone number and we are from the US so that wasn’t possible. The signs in the parking area were ambiguous and not helpful at all… And all the trash and rubbish in that area was particularly offputting. It took about 35 minutes to actually find someway to park and check into the room. When we tried to order dinner from the menu in the room we were told only about seven options were available off of the entire menu. We weren’t told ahead of time that the rooms would not be serviced unless we requested it so on our second day we were careful to requested, but the next day we were told they were busy cleaning the second floor and would not get to ours. No service. Shameful.
Wendy
Wendy,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 9 月 19 日
Het hotel was oké en de locatie is perfect, maar er is geen eigen parkeergelegenheid. Daarnaast is alles klein en gedateerd. Ik zou hier niet opnieuw voor kiezen.
Afshin
Afshin,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 9 月 9 日
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Me ayudaron para guardar mi bicicleta y que no estuviera en la calle expuesta al robo. Sin ella no hubiera podido continuar mi viaje.
Fueron muy amables en todo. Y el Bufet exquisito.
SANTIAGO
SANTIAGO,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 9 月 7 日
Comfortable stay
Room was big enough for 3 person, cleaned well. The wifi was not steady but we could use anyway. Parking was too limited we used public car park 10 min walking from hotel.
Hilal
Hilal,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
In general the hotel was great, however it is best not to expect anything of the provided wifi. The wifi is so bad that it should almost be listed as no wifi available.
Aiko De
Aiko De,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Newly refurbished and clean rooms
Newly furbished hotel in the heart of Canterbury. Good was clean and comfortable and location was walking distance to the attractions. Overall Good value for money.