Palace Città

Arco hotel with spa and outdoor pool

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January 2025

Photo gallery for Palace Città

Outdoor pool, pool umbrellas, sun loungers
Reception
Lobby sitting area
Lobby sitting area
In-room safe, desk, blackout drapes, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry facilities
  • Pool
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Living room
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

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About the neighborhood

Map
Viale Roma 10, Arco, 38062

What's nearby

  • Arboretum of Arco - 12 min walk
  • Arco Castle - 16 min walk
  • Old Ponale Road Path - 6 min drive
  • Fiera di Riva del Garda - 8 min drive
  • La Rocca - 9 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 71 min drive
  • Gabriele D'Annuzio Airport (VBS) - 93 min drive
  • Linate Airport (LIN) - 147 min drive
  • Mori Station - 24 min drive
  • Serravalle Station - 31 min drive
  • Trento Station - 34 min drive

Restaurants

  • ‪Caffè Trentino - ‬6 min walk
  • ‪Pizzeria Ristorante Pace - ‬7 min walk
  • ‪Al Fiume - ‬13 min walk
  • ‪Ai Conti - ‬6 min walk
  • ‪Bar Buongusto - ‬10 min walk

About this property

Palace Città

Take in the views from the rooftop terrace when you stay at Palace Città. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or mani/pedis. Other highlights include an outdoor pool, a bar/lounge, and a sauna.

Languages

English, French, German, Italian, Russian

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite extended parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dietarco. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts major credit cards.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Palace Città
Palace Citta Arco
Palace Città Arco
Palace Hotel Città
Palace Hotel Città Arco
Palace Città Arco
Palace Città Hotel
Palace Hotel Città
Palace Città Hotel Arco

Frequently asked questions

Is there a pool at Palace Città?
Yes, there's an outdoor pool.
Is parking offered on site at Palace Città?
Yes, there's free extended parking.
What are the check-in and check-out times at Palace Città?
You can check in starting at 2 PM. Check-out time is 10 AM.
What is there to do at Palace Città and nearby?
Palace Città has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Palace Città?
Yes, there's an onsite restaurant.
What's the area around Palace Città like?
Palace Città is in the heart of Arco, a short 12-minute walk from Arboretum of Arco and 16 minutes' walk from Arco Castle.

Palace Città Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very Good

Great location & views
Stayed two nights Dinner Bad & Breakfast whilst touring the area. Great location close to the old part of town with its maze of old cobbled streets. Good sized room with balcony, clean and comfortable bed. Staff friendly, food to a good standard, outside pool & off road parking. Would recomend
Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, friendly staff, rooms a bit shabby
The hotel was in a great location right next to down town. The staff was friendly and very helpful. The breakfast was good but nothing that special. The room was a bit shabby for a 4-star hotel: the TV was small and only had a few Italian Channels, the bed was the dreaded Euro two single beds pushed together where one of us would inevitably fall into the crack at night. Stylistically the rooms could really use an update. The pool was nice but closed at 1900 every evening. If you plan to use the Spa be sure to make advance reservations as everything was booked when we wanted to go. But Arco is a great town if you are into biking and climbing. We could have stayed there another month and not been bored. The Lake is only a 20 min bike ride away and Arco is a much less touristy place than the towns you will find on the lake.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

8/10 Very Good

Good location but outside is looking tired
Stayed 2 nights B&B early Sept 2011. Outside looking tired and spa pool had mould in the bottom.24 hour Reception was helpful and would rate very good. The lobby had a free use PC and WiFi. Our room was on the first floor and were were able to get WiFi in the room. The room had a balcony and had been refurbished quite recently. It was excellent apart from the burnt wall-lamp shade. Shower good, plenty of wardrobe space. The ground floor Restaurant looked fantastic and an English client said the food was good, certainly the menu looked impressive. The basement breakfast room was a bit depressing - set up for the German tourist groups to eat en masse. There was a good range of breakfast pastries and the usual continental breakfast items but they were of poor quality compared with other places that we stayed.
Verified Expedia guest review

4/10 Fair

Schade
Leider werden Wünsche nach einem ruhigen Zimmer nicht berücksichtigt, bzw. weiss wohl das Personal nicht, wie es dort nachts zugeht. Wir haben ein Zimmer direkt über der Küche bekommen, dort, wo das Personal beim Rauchen steht, dort, wo der Parkplatz ist, und wo die Glascontainer sind, außerdem noch neben dem Aufzug. Wir wissen jetzt, dass das Personal das Altglas nach Feierabend, ca. 0.20 Uhr im Container entsorgt, und wir wissen, dass die Müllabfuhr sehr früh morgens kommt. Zum Zimmer: Hygienebeutel werden wohl grundsätzlich nicht aufgefüllt. Bademantel und Badeschlappen gabs nur auf Nachfrage. Geputzt wird nur oberflächlich, die Betten wurden sehr lange nicht mehr zur Seite gerückt, außerdem war ein sehr modriger Geruch im Zimmer.
tb, 3-night trip
Verified Expedia guest review

6/10 Good

zentrale Lage, Parkplatz
Abendessen immer 3 Gänge, Zuviel! Nicht typisch italienisch
13-night trip
Verified Expedia guest review

8/10 Very Good

Hotel in posizione ottima.
Hotel in posizione ottima, a due passi dal centro storico, con tutti i servizi a portata di mano.
Verified Hotels.com guest review

6/10 Good

Paolo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Für eine Nacht in Ordnung; länger nicht zu empf.
Das Frühstück war eher so lala; jeden Tag die selbe Auswahl und die Qualität eher unterste Kategorie. Für ein Hotel mit dieser Sternenanzahl sollte es zumindest vernünftigen Kaffee geben und nicht einfach ein Löslicher aus dem Automaten. Cappuccino war ebenfalls aus dem Automaten (Gemisch aus Milchpulver und Löslichen => einfach grauenvoll und das in Italien!) Die Säfte waren ebenfalls eine Pulvermischung und überhaupt nicht genießbar.
Verified Hotels.com guest review

8/10 Very Good

Buon hotel vicino al centro con comodo parcheggio
Mi sono trovato bene .hotel in rinnovamento con camere confortevoli e ben riscaldate. Colazione ottima.
Verified Expedia guest review

10/10 Exceptional

sehr zentral und Verkehrsgünstig
das Hotel liegt direkt hinter dem Busbahnhof und ist absolut ruhig. Alles ist fußläufig erreichbar. Sehr nettes Personal und für italienische Verhältnisse ein riesiges Frühstücksbuffet mit guter Auswahl. Alles sehr zu empfehlen. Zimmer sehr sauber, ordentlich, und schön. Habe mich sehr wohl gefühlt.
Verified Expedia guest review

8/10 Very Good

עיסקה משתלמת ביותר
מלון שקט במרכז העיר עם חניה לרכב למי שצריך. שרות ספא בחינם לדיירי המלון, חובה לנצל
Verified Hotels.com guest review

8/10 Very Good

Super Service. Nettes Team. Ruhige Lage. Zum entspannen perfekt.
Verified Expedia guest review

6/10 Good

Hotel im Zentrum von Arco
Verlängertes Wochenende im Hotel mit Kleinkind. Hotel war in Ordnung, aber nicht besonders originell. Alle waren sehr bemüht uns einen angenehmen Aufenthalt zu ermöglichen. Da unser Kind eher normal zwischen 19 und 20 Uhr schläft war das Hotel vielleicht nicht die richtig Wahl. Am Pool gabe es diverse Male Livemusik, die unerträglich laut in den Zimmern widerhallte. Für Kinder die das genießen konnten sicherlich schön, für uns nicht geeignet. Mit geschlossenen Fenstern war der Nachteil, dass es schnell warm wurde und in der ersten Nacht zumindest die Klimaanlage nicht funktionierte. Aber dies war offenbar ein größeres Problem und wurde vom Hotel am nächsten Tag sofort behoben. Durch eine Änderung der Verkehrsregeln führt nun eine größere Verkehrsmenge am Hotel vorbei, welches sich am Abend als ungünstig erweist. Aber der Verkehr ist maximal bis 23 Uhr wesentlich und dann de facto nicht mehr existent.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Kurzaufenthalt
Nur 1 Übernachtung im Rahmen von Transalp. Lage dafür perfekt. Pool und Ausstattung gut.
Verified Expedia guest review

10/10 Exceptional

Et skønt hotel i Arco, god mad, dejlig pool område, reception og bar/cafe fungere optimalt..
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Tolles Hotel in sehr guter Lage
Wir haben den Aufenthalt genossen, sehr gutes Frühstückbuffet, sehr nette Mitarbeiter sowohl am Empfang als auch beim Service. Das Hotel liegt ideal, ein Parkplatz steht zur Verfügung, man kann das Zentrum zu Fuß schnell erreichen und die Rezeption ist immer besetzt. Somit können wir dieses Hotel uneingeschränkt weiter empfehlen - vor allem auch die Aussicht vom Balkon.
Verified Expedia guest review

10/10 Exceptional

Posizione ottimale per chi vuole vedere più posti
Abbiamo passato due notti in questo Hotel, abbiamo visto i mercatini di Arco, di Trento, di Rovereto e di Innsbruck. Quindi per chi vuole vedere più posti ed ha voglia di girare, questo Hotel è in un'ottima posizione. Da non trascurare il rapporto qualità/prezzo. Pienamente soddisfatti.
Verified Expedia guest review

4/10 Fair

4-Sternehotel... aber wann?
Das Hotel hat die 4 Sterne nicht verdient und ist in den 70/80-ern stecken geblieben. Der zum Kaffee servierte Frühstück ist keines Italieners würdig... Der Preis von rund 79 Euro ist für das Zimmer auch angesichts der nicht gerade zentralen Lage nicht gerechtfertigt.
Verified Hotels.com guest review