When you stay at DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.
Parque Terra Magica Florybal - 3 min drive - 1.4 km
Cathedral of Our Lady of Lourdes - 3 min drive - 2.6 km
Dreamland Wax Museum - 3 min drive - 3.0 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive
Restaurants
Tri Hotel Canela - 8 min walk
Lá Em Casa - 11 min walk
Pappardelle - 12 min walk
Bikers Pub - 4 min walk
Ibi Burguer - 13 min walk
About this property
DoubleTree by Hilton Caracol Canela
When you stay at DoubleTree by Hilton Caracol Canela, you'll be within a 10-minute drive of Gramado Covered Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout.
At a glance
DONE
Hotel size
105 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (BRL 35 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
24-hour room service
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Garden
24-hour fitness center
Accessibility
Elevator
Elevator door width (inches): 32
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Espresso maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Self parking costs BRL 35 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 45.734.841/0001-60
Also known as
DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela
Frequently asked questions
Are pets allowed at DoubleTree by Hilton Caracol Canela?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Caracol Canela?
Yes. Self parking costs BRL 35 per night.
What are the check-in and check-out times at DoubleTree by Hilton Caracol Canela?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at DoubleTree by Hilton Caracol Canela and nearby?
DoubleTree by Hilton Caracol Canela has a 24-hour fitness center and a garden.
Are there restaurants at or near DoubleTree by Hilton Caracol Canela?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Caracol Canela like?
DoubleTree by Hilton Caracol Canela is a short 18-minute walk from Parque Terra Magica Florybal and 16 minutes' walk from Steam World.
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Reviews
DoubleTree by Hilton Caracol Canela Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 23, 2025
Excelente hotel.
Flavia
Flavia, 1-night trip
Verified
10/10 Exceptional
May 2, 2026
Excelente
Adriana
Adriana, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Good place.
Gabriel
Gabriel, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Everything was great! I recommend this hotel
Martin
Martin, 4-night trip
Verified
10/10 Exceptional
Oct 27, 2025
amazing!!
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
May 11, 2026
O banheiro estava com cheiro ruim no ralo e a pia estava entupida.
A roupa de cama nao era confortável, nem a cama e nem o travesseiro.
Esqueceram de fazer a limpeza no nosso quarto mas fizeram depois que eu pedi
Alexandre
Alexandre, 2-night trip
Verified
10/10 Exceptional
May 6, 2026
Excelente hotel! E instalaçãoes!! Café maravilhoso!! Nota 10 em tudo!!!
Juan
Juan, 4-night trip
Verified
10/10 Exceptional
May 3, 2026
Quarto novo e limpo! Toalhas e roupas de cama de ótima qualidade
Luiz
Luiz, 2-night trip
Verified
10/10 Exceptional
May 3, 2026
Hotel muito bonito, novo e confortável. Chuveiro excelente, cama macia e café da manhã com bastante variedade e bem gostoso. A única coisa é que o hotel estava muito cheio e os pedidos do café estavam demorados. Equipe de atendimento simpática e prestativa.
Adriana Maria
Adriana Maria, 1-night trip
Verified
10/10 Exceptional
May 3, 2026
Experiência incrível! ✨
Fomos surpreendidos desde o primeiro momento: equipe extremamente atenciosa, tudo muito limpo, cheiroso e um quarto simplesmente delicioso de ficar.
Café da manhã maravilhoso e os melhores cookies que já comi! 🍪💙
E pensar que foi uma escolha de última hora… virou uma das melhores estadias que já tivemos!
Flavia
Flavia, 2-night trip
Verified
10/10 Exceptional
Apr 27, 2026
Hotel ainda com as instalações relativamente novas, sem problemas.
Marcelo
Marcelo, 5-night trip
Verified
10/10 Exceptional
Apr 27, 2026
Adoramos o hotel. Moderno, limpo, silencioso. Funcionários atenciosos. Quarto aconchegante. O café da manhã maravilhoso. Além do bufet, um cardápio para pedidos extras. É um lugar que voltaremos sem dúvida
Raquel
Raquel, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Excelente hotel. Pessoal bem atencioso e pronto para ajudar
Francisco
Francisco, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Ótimo custo-benefício, e uma equipe de colaboradores muito qualificada. Em especial Yago e Flávia.
Adriano
Adriano, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2026
Gostamos e pretendemos retomar no próximo ano
CRIS
CRIS, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2026
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Alessandra
Alessandra, 3-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Sempre muito bom! So não informam que o estacionamento é pago.
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Otima
Paulo
Paulo, 1-night trip
Verified
8/10 Very good
Mar 9, 2026
sim
luiz antonio
luiz antonio, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2026
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Paulo Roberto
Paulo Roberto, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2026
Adorei o Hotel
Solange Alves
Solange Alves, 3-night trip
Verified
10/10 Exceptional
Feb 23, 2026
A limpeza e cuidado com a arrumação do quarto e as dependências do hotel , cordialidade dos colaboradores desde a recepção, café da manhã até mesmo o carinho do bilhete manuscrito da mamadeira
Andre Antonio
Andre Antonio, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2026
Quarto impecável, equipe bem atenciosa e café espetacular