Paradise Garden is the worst hotel we’ve stayed at among many hotels during our travels. From check-in, the staff struggled to communicate clearly with us—especially regarding ID requirements. They didn’t explain properly that locals only need to show local identification, while foreigners need a passport. This confusion made the process difficult and stressful.
After we were finally assigned our rooms, one of the room keys didn’t work. We informed them, but while we waited outside in the humid and hot hallway, one group ended up joining the other room to rest. Even after an hour and a half, the key still wasn’t fixed. They then gave us another room. Later that night, the original room we were assigned finally worked, and they asked us again if we could switch rooms.
We also had electrical issues in the room. At night and during the stay, everything felt disorganized and poorly managed.
Check-out was another problem. We were not informed during check-in that we would need an exit slip to show the guard. If you’re planning to catch a flight, be sure to check out early to avoid delays.
Overall, it was an extremely unpleasant stay. The hotel is run-down, overpriced, and the front desk staff need significantly more training.
Pictures are deceiving, don’t get fooled by it.