Nalu Resort & Spa is a great choice for a stay in Rethymno. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this luxurious resort include an outdoor pool, a bar/lounge, and a steam room.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Steam room
Beach towels
24-hour room service
Coffee shop/cafe
Business center
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Private bathroom
Terrace
Daily housekeeping
Espresso maker
Blackout drapes/curtains
Flat-panel TV
The current price is NT$5,050
NT$5,050
NT$6,305 total
includes taxes & fees
May 13 - May 14
Why we love this property
Work and play paradise
This resort balances productivity with a business center and in-room workstations. After hours, indulge in spa services, massages, and 24-hour room service.
Culinary adventure
This resort elevates palates with 2 restaurants, a cafe, and a bar. Morning feasts come courtesy of the free full breakfast, setting up perfect vacation days.
Ioannis Daskalogiannis Airport (CHQ) - 73 min drive
Restaurants
Γρηγόρης μικρογεύματα - 10 min walk
Yolo Coffee Bar - 3 min walk
Pagona's Place - 9 min walk
Taverna Stratos - 9 min walk
Sky Park - 8 min walk
About this property
Nalu Resort & Spa
Nalu Resort & Spa is a great choice for a stay in Rethymno. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this luxurious resort include an outdoor pool, a bar/lounge, and a steam room.
At a glance
DONE
Hotel size
66 units
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Beach towels
Facilities
Terrace
An outdoor pool
Full-service spa
Steam room
Accessibility
Magnifying mirror
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Espresso maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1041K032A2512101
Also known as
NALU Resort & SPA Resort
NALU Resort & SPA Rethymno
NALU Resort & SPA Resort Rethymno
Frequently asked questions
Is there a pool at Nalu Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Nalu Resort & Spa?
Yes, dogs stay free.
Is parking offered on site at Nalu Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Nalu Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Nalu Resort & Spa and nearby?
Nalu Resort & Spa has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Nalu Resort & Spa?
Yes, there are 2 onsite restaurants.
Does Nalu Resort & Spa have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Nalu Resort & Spa like?
Nalu Resort & Spa is in Platanes, a short 10-minute walk from Platanes Beach.
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Reviews
Nalu Resort & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 15, 2025
the place was great , the staff of the hotel an also of the spa was very professionals.... the only bad thing that I have to say is that the rooms are very small....
MOR SIMCHA HADASI
MOR SIMCHA HADASI, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Everything was outstanding during our stay. Would highly recommend stopping in for a few days. Thank you to all the staff that worked so hard to make our stay a memorable one.
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Very nice and luxurious experience. Breakfast was good, and staff was very friendly and helpful and the design of the outdoor space is very pretty.
Our room was a bit smaller than what we expected based on the photos. But generally we had a very nice vacation.
Yonatan
Yonatan, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2025
A brilliant hotel. We felt so at peace here. We were here for a wedding nearby, and this was a piece of paradise. Set on the gorgeous beach, I could watch the waves from the pool all day. The buffet restaurant was really good too. Staff were really helpful and it was really clean. Lots of places to relax, no fight for sunbeds either. Will definitely be returning
Jenna
Jenna, 5-night trip
Verified
6/10 Good
Apr 6, 2026
Beautiful Property, Poor Execution
While the facility itself is stunning, several issues made for a disappointing stay that fell short of a five-star experience:
• Room Quality & Amenities: Our "double" bed was actually two singles pushed together. Furthermore, basic amenities like hand soap and body lotion were missing from our sink, though we noticed them in other rooms.
• Construction Noise: We were woken up daily by loud machinery from the hotel’s own expansion project. When we complained, the reception dismissively suggested we simply stay inside with the doors closed.
• Service Failures: We were locked out of our room for nearly two hours. While we were given a temporary room to wait in, no further effort was made to compensate for the significant inconvenience.
• Dining Issues: Under the half-board plan, we were surprised to find that even water incurred an extra charge. Additionally, coffee service (coffee is made by a machine) at breakfast was consistently slow; a self-service station would be much more efficient.
The Highlights:
The food is fresh and healthy, the gym and spa are well-maintained, and the adjacent parking is very convenient.
However, the management and attention to detail need significant improvement.
Jessica Linda
Jessica Linda, 6-night trip
Verified
10/10 Exceptional
May 4, 2026
We had an absolutely incredible stay. The hotel is beautiful, the room comfortable, and the staff made us feel so welcome and looked after.
Mariya Alfa
Mariya Alfa, 6-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Amazing Hotel
Fantastic hotel, great rooms with amazing pillows !
Staff very polite and friendly.
Natalie
Natalie, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Fantastic Staff, thank you Nicky, Savas, Gilda, Veronica, Konstantinos, Marianthi, Dimitra and everyone else that I have missed, my apologies. Will be back
Catalin Traian
Catalin Traian, 4-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Top
Dr. Arian
Dr. Arian, 2-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Amazing resort. Rooms were beautiful. Pools were extremely clean and the grounds were very clean. George, the young man who brought my suitcases to my room was such a sweet guy. Very thoughtful, and going out of his way to help. I would recommend this resort to anyone and I will definitely stay here in the future. Next time I come to Greece.
Denise
Denise, 2-night trip
Verified
10/10 Exceptional
Aug 23, 2025
Nalu i
Carol
Carol, 3-night trip
Verified
10/10 Exceptional
Aug 24, 2025
The hotel is very new. I loved the bed! The sea view room we had was amazing to wake up to. The staff are friendly, helpful and very polite. I think there are a few areas of improvement- but NOTHING bad.
Our room wasn’t cleaned everyday which was a bit annoying and we didn’t like the fact there is very little space to hang your clothes. Other than that it was fabulous. We were half board and the food was lovely.
Thanks to the staff who helped me when I had an issue.
clare
clare, 8-night trip
Verified
4/10 Fair
Aug 30, 2025
Double side sea view room alert!
From Nalu Resort and Spa, we booked a room described as "double side sea view with sharing pool",
The room was:
- Double side, one side has the entrance door, other side a small balcony over the pool
- No sea view at all (check the attached mage)
when I discussed the situation with the reception, the guy guarenteed me that this is the room. It has
- double side
- very limited sea view (not at all, just looks to a dryed river bad)
- and an entrance to shared pool.
Pool of the hotel is not for swimming, just for posting instagram photos.
The hoteş has small land and a lot of rooms, so the area is small.
Faces to private houeses, gardens, and a river bed.
Food was average.
We ne ver felt comfortable, ,t is a rip off for the price.
huseyin
huseyin, 2-night trip
Verified
8/10 Very good
Oct 27, 2025
Tolles Hotel mit sehr bemühtem und freundlichen Personal! Sehr gute Massagen. Einziges Minus war die "Größe" des Zimmers. Wir hatten die günstigste Kategorie, nur war das Zimmer so klein, dass wir nicht mal kleine Koffer ausräumen oder verstauen konnten. Der "Schrank" war "mini"...sonst auch keinerlei Ablagen, auch beim Waschbecken nicht. Vielleicht hatten wir auch das "kleinste" Zimmer, 214...Dafür aber der Balkon sehr schön.
Alfred
Alfred, 1-night trip
Verified
8/10 Very good
Oct 6, 2025
Insgesamt ein sehr schöner Aufenthalt in einem modernen, sauberen und gepflegten Resort mit direkter Strandlage. Die Anlage ist neu, weitläufig und bietet mehrere Pools. Besonders hervorzuheben ist die ausgezeichnete Küche – die Speisen sind durchweg auf hohem Niveau.
Etwas negativ fallen die recht hohen Getränkepreise insb. an der Bar auf. Das Personal könnte ein wenig durchgängiger entgegenkommender/freundlicher sein - nicht nur am ersten Tag. Dennoch sind auf Rückfrage alle sehr bemüht. Die Öffnungszeiten von Pool und Gym (in der Regel 8 bzw. 9–19 Uhr) werden nur vor Ort mit unterschiedlichen Zeiten kommuniziert und könnten an den Randzeiten ein wenig großzügiger gestaltet sein. Empfehlenswert ist die Halbpension mit Buffet am Abend, da die Auswahl groß und qualitativ sehr gut ist. Alternative Restaurants in der Umgebung sind nicht allzu gut und eher touristisch.
Etwas mehr Klarheit/Stringent bei Hotelinformationen (z. B. wann wo was zu nutzen) wäre wünschenswert - auch vorab. Insgesamt aber ein sehr empfehlenswertes Hotel für einen erholsamen Aufenthalt.
Jaqueline
Jaqueline, 7-night trip
Verified
10/10 Exceptional
Aug 23, 2025
Sehr schöne und saubere Anlage mit gutem Sevice und Dienstleistungen!
Noemi
Noemi, 3-night trip
Verified
8/10 Very good
Jul 4, 2025
Der Aufenthalt war einfach toll! Das Resort ist schön eingerichtet, und das Personal an der Bar und am Strand war sehr freundlich und zuvorkommend. Beim Frühstücks- und Abendservice besteht allerdings noch Verbesserungspotenzial – hier wirkte das Team leider etwas lustlos.
Die Lage des Resorts ist ebenfalls hervorragend: In nur 8 Minuten erreicht man mit dem Auto die Altstadt von Rethymno. Wir würden nochmal herkommen, aber eher nur mit Frühstück buchen.
Mai Anh
Mai Anh, 6-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Magiskt!
Otroligt bra service och bemötande från incheckning tills vi lämnade hotellet. Vi bodde i ett av rummen längst ut med privat pool och egna solstolar. Vi hade halvpension bokat och kvalitet på maten var bra, samt att det var en bra variation vilket man inte alltid får vid buffé.
Överlag rent och fräscht och en härlig vibe!
Kan starkt rekommendera detta hotell och åker gärna tillbaka!
Lucas
Lucas, 6-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Super Hotel. Das Essen war vom feinsten, der Service top. Super schicke Pools, alles sehr edel.
David
David, 10-night trip
Verified
8/10 Very good
Jun 8, 2025
Jättefint hotell, hög kvalitet på mat och drinkar. Fin pool, fanns gott om solsängar. Väldigt lugn atmosfär, bara vuxna. Otroligt vänlig och serviceminded personal. Området är inte det roligaste och stranden är sådär. Väldigt lyhört, man hör trafik från gatan och andra ljud, låter nästan som att dörren till rummet är vidöppen. Dubbelsängen bestod av två sängar (twin).
Therese
Therese, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Die Unterkunft ist sehr schön und modern eingerichtet. Das Personal ist zuvorkommend und sehr freundlich. Das Essen ist hervorragend! Sehr abwechslungsreich, frisch und lecker.
Einziges Manko: Der Fernseher lässt sich nicht mit Apple Geräten verbinden.. Es ist zu beachten, dass im Buffet die Getränke (Wasse auch) separat berechnet werden.