In the heart of the business district, Bisila Palace offers a warm welcome with a breakfast buffet and an outdoor pool. Savor refreshing cocktails at the poolside bar or get some work done at the 24-hour business center. With free in-room WiFi and concierge services, you're sure to feel right at home.
Universidad Nacional de Guinea Ecuatorial - 6 min drive - 6.1 km
Malabo City Hall - 6 min drive - 6.4 km
Estadio Internacional - 6 min drive - 6.4 km
Cathedral de Malabo - 7 min drive - 7.1 km
Arena Blanca - 50 min drive - 53.2 km
Getting around
Malabo (SSG-Malabo Intl.) - 2 min drive
Free airport pick-up
Restaurants
Hotel Bahía 2 - 6 min drive
Cafe Kristania - 8 min drive
Pizza Place - 6 min drive
Restaurante Aire - 6 min drive
Ventage Café del Mall - 6 min drive
About this property
Bisila Palace
Bisila Palace is just 0.7 mi (1.2 km) from the airport and offers free pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a garden are other features.
At a glance
DONE
Hotel size
200 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport pickup (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Working away
24-hour business center
7 meeting rooms
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Garden
An outdoor pool
Spa services
Lockers available
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 210
Wheelchair-accessible parking
1 on-site accessible parking spaces
Accessible airport shuttle
Sign language-capable staff
Wheelchairs available on site
Pool access ramp on site
Room amenities
Be entertained
Satellite TV channels
Home comfort
Air conditioning
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Bisila Palace Hotel
Bisila Palace Malabo
Bisila Palace Hotel Malabo
Frequently asked questions
Is there a pool at Bisila Palace?
Yes, there's an outdoor pool.
Are pets allowed at Bisila Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bisila Palace?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Bisila Palace?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Bisila Palace?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Bisila Palace and nearby?
Bisila Palace has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Bisila Palace?
Yes, there's an onsite restaurant.
What's the area around Bisila Palace like?
Bisila Palace puts you in the heart of Malabo. Popular attractions include Malabo City Hall, which is 6 minutes away by car.
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Reviews
Bisila Palace Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
9.0
Amenities
7.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 7, 2025
The room was great, not to mention a warm welcome from the friendly and professional staff.
Yannick
Yannick, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2025
Great Place to Stay
Hotel is a bright spot. Friendly service, good airport shuttle to and from, excellent breakfast buffet. Dinner buffet was outstanding with chef who caters to your requests.
robert
robert, 3-night trip
Verified
8/10 Very good
Aug 18, 2025
Staff was get friendly, food and service was top notch. Towels bed linens and furniture was not new.
Anthony
Anthony, 1-night trip
Verified
2/10 Poor
Jan 27, 2026
Unbeleivably terrible on every level possible.
Very unprofessional
Not clean
Didn’t come pick me up from airport even after emailing them
Stayed for 2 nights and paid for 3. Wouldnt issue me a refund as i couldn’t stay longer in such hotel.
Moved to another hotel.
Alex
Alex, 3-night trip
Verified
6/10 Good
Mar 12, 2025
Property is located close to airport with beautiful gardens and rooms are good, reception staff Luximila is horrible, she keep on changing card machine, which one is working she doesn’t know, she is rude, in bar Michael is horrible and always he is in YouTube and what’s app and on phone, not prifessional
rami reddy
rami reddy, 2-night trip
Verified
2/10 Poor
Aug 14, 2025
Incompetent, lazy service personified by manager
Such a tiring experience of lazy incompetent service.
We extended our stay in Malabo to 5 days and were going to stay the full time in Bisila but ended up checking out early because of the lack of quality, the laziness and rude behaviour of the staff, championed by Trinidad. Her disregard for clients and lack of responsiveness compared with her vigor and energy invested in providing excuses and blaming the customer for everything that was wrong was a wonder to behold.
Some structural nuisances also … air conditioning mediocre, toiletries scant and scarce, keys never work more than once, beds cushionless, damp pervading everywhere, for the price it’s poor and dated.
The only saving grace is the kitchen staff who are cheery and willing to satisfy customers despite some mediocre buffet fare.
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Everyone was extremely kind and courteous. Service was wonderful!
Alicia
Alicia, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Piscina de 25m perfeita para natação
Pra mim, a piscina de 25m é o que há de melhor! Posso manter minha rotina de exercício enquanto estou em viagem. Café da manhã ótimo, funcionários muito prestativos e amáveis. Usei o serviço de pick up do aeroporto e tbm foi ótimo. Ampla variedade de cafés e chás disponíveis no quarto. Única coisa a reclamar é o travesseiro que tinha cheiro de mofo. De resto, tudo perfeito.