I have no idea why the staff request me to use the credit card which booked this hotel to check in. It's too stubborn, even I've got another credit card on hand and booking confirmation, I still can't easy to check in. I wonder the check in system not base on your passport information , but the credit card information. Although it is near Metro , the check in experience still make me feel bad.
Jackie
Jackie,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年5月27日
Room is small and not clean
The hotel room is small and very close to the next building if you look through the window, you can see the bedrooms in opposite buildings clearly. The toilet was not clean as I saw some dirt on the toilet board.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2016年10月15日
酒店環境好,近地鐵,但酒店的職員不太友善, 有侍改善
Sio Peng
Hotels.com 真實旅客評語
10/10 好極了
2016年6月24日
Staffs are smile ALWAYS. Nearby a metro station which is easier to catch the city center, train station or airport.
The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Phyllis
Phyllis,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Vegard
Vegard,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
Enjoyed our stay
Hotel was very nice! We really like the location. Not too touristy and an easy walk to some very nice restaurants. The only issue we had is the floor seem kind of dirty. Found previous occupant’s medication on the floor as well as a lot of other stuff. Otherwise it was very clean
Robert J
Robert J,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Recomendo
Tudo ocorreu de forma correta . Limpeza, café da manhã, atendimento .
Luís Tadeu M Sassi
Luís Tadeu M Sassi,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Schöne geräumige Familienzimmer.
Michael
Michael,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Alec
Alec,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Karim
Karim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Aysen
Aysen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Lucas
Lucas,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
Pilar
Pilar,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Clean and centric hotel
Selkys
Selkys,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月6日
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Louise Pierre
Louise Pierre,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.