This is the first negative review we have written in our current journey to France and the UK, comprising 15 separate hotel stays in 15 different communities. For Glasgow we chose House of Gods based on an AI recommendation. All 14 others recommended by AI were excellent or outstanding.
House of Gods Glasgow was disappointing in most respects. Positives first: lots of hot water in shower; reception staff pleasant and trying their best in the circumstances.
Negatives in the context of a c£500 bill for two nights: dark poorly ventilated hallway (1st floor), air conditioning in room not working (see below), cramped room, room not serviced after first day (we were told afterward this needs to be requested), and a struggle to have management understand our concerns.
We were told that the air conditioning *was* in fact working, and tested at 18.5C at the vent. But either that was erroneous, or the volume of AC air coming into the room was inadequate. The room remained uncomfortably warm and humid.
We appreciate the fan provided to us, and appreciate the manager’s willingness to hear our concerns and provide a partial refund. We transferred to a nearby Marriott where we had a large comfortable room, excellent AC, excellent housekeeping, and full breakfasts — all for a lesser cost than House of Gods.
Again, our thanks to the manager for his response, but in its current condition we cannot recommend House of Gods Glasgow. Try the Marriott or another nearby hotel.
