Very friendly and accommodating staff upon check-in. Room was spacious. Excellent breakfast. Nice comfortable overnight stay.
Joseph
1 晚家庭旅遊
8/10
Everything was great except whoever was staying in the room above ours on the third floor as we were on the second floor were very noisy in the evening. On the first night there was banging going on like someone was banging on the door and later in the evening it sounded like someone. Perhaps a child was running back and forth on the floor constantly from approximately 9:30 until 11:30 p.m. I heard it again about 9:00 a.m.
Julian
1 晚旅行
10/10
The hotel was very clean and our room was welcoming. The breakfast was outstanding and the staff was so attentive. We are so glad we chose this hotel for our stay, and we will definitely book again.
Audra
1 晚旅行
10/10
Christina
1 晚旅行
10/10
Emily
1 晚家庭旅遊
10/10
Seon Ok
1 晚家庭旅遊
8/10
Donna
1 晚旅行
2/10
John
1 晚旅行
10/10
真實旅客
1 晚家庭旅遊
2/10
Pool closed no warning and a sign that said it broke that morning but was up for days. We picked this hotel because of pool, dirty AC blew into one of beds leaving black funk on bed. Room didn’t look like picture (didn’t get bed arrangement we paid for) floor sticky and gross. One person at front desk so if they in bathroom no one to assist. Staff was rude when we expressed our concerns. They offered to use a pool in a hotel nearby which was small, dark, and overcrowded and no hot tub like this hotel claimed to have and you had to walk through parking lot with tire seller to get there - far from convenient, nice or enjoyable and when we tried to express our concerns since we had been told pool just broke and should be running by Saturday they were rude. No reduction in price or any benefits offered. Horribly terrible customer service.
Samantha
3 晚家庭旅遊
8/10
Brian
3 晚家庭旅遊
10/10
Melanie
1 晚旅行
6/10
Greg
1 晚旅行
8/10
Jim
2 晚家庭旅遊
10/10
The staff was extremely nice and I even lost my phone in the front desk found it and returned it to me the hot tub was really nice and hot and that heated pool was actually heated the rooms were clean the view was great it was definitely a place I would like to stay again
Leon
1 晚家庭旅遊
10/10
Amber
1 晚家庭旅遊
10/10
Darlene
1 晚旅行
8/10
Cecilia
1 晚旅行
8/10
Nathan
1 晚商務旅行
4/10
no good service was poor.Not nice
chunhua
4 晚商務旅行
2/10
My stay was the worse they were very prejudice they treated me and my family very bad one of the lady’s came near the pool area with a chair and sat there just to watch my kids swim to have a reason to tell them to get out , we bothered no one while we were there had no complaints , they kept calling up to are room disturbing us we were not loud nor disrespectful one lady came up to are room once she counted all the black kids in the pool and told me they were all for my room which was not true I only had 4 kids in the pool it was the wirsy I will never ever go back there I ask for a refund nd so I could leave and was told no but instead of letting me leave they made me deel uncomfortable the worst hotel I have ever been to I couldn’t wait to check out in the am it was my sons 9 th birthday and all he wanted to do was swim and they made his birthday very un pleasing
Shanae
1 晚家庭旅遊
10/10
I loved the fact the hotel was central to where I needed to be for the NHL game played at Ohio Stadium. Campus/Stadium was an easy 20 min walk from hotel.
Room was clean. Floor i was on was quiet. I enjoyed my stay