Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Florence Santa Maria Novella Station - 4 min walk
Porta al Prato Station - 16 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
Unità Tram Stop - 2 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
Restaurants
McDonald's - 2 min walk
Vyta - 2 min walk
Bondi Carlo - Le Focaccine SAS - 2 min walk
Pompi - 3 min walk
Caffè degl'Innocenti - 1 min walk
About this property
Hotel Berna
When you stay at Hotel Berna, you'll be in a fantastic location, just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Cathedral of Santa Maria del Fiore and Piazza del Duomo are within a 15-minute walk. Public transportation is only a short walk: Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are just steps away.
Languages
English, French, Italian, Romanian, Spanish
At a glance
Hotel size
9 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite valet parking (EUR 35 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Services
Front desk (limited hours)
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1900
ATM/banking
Safe-deposit box at front desk
Art gallery on site
Designer stores on site
Shopping mall on site
Accessibility
Elevator
Room amenities
Be entertained
24-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of EUR 30
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Guests must contact this property in advance to reserve rollaway/extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Valet parking costs EUR 35 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - 06477730482
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A100000000
Also known as
Berna Florence
Hotel Berna Florence
Berna Hotel Florence
Hotel Berna Hotel
Hotel Berna Florence
Hotel Berna Hotel Florence
Frequently asked questions
Does Hotel Berna offer free cancellation for a full refund?
Yes, Hotel Berna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Berna?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Berna?
Yes. Valet parking costs EUR 35 per night.
What are the check-in and check-out times at Hotel Berna?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Berna and nearby?
Have fun with nearby activities like cycling and hiking.
What's the area around Hotel Berna like?
Hotel Berna is in Santa Maria Novella, a short 2-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.
Hotel Berna Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 18, 2024
Not the prettiest location, but so convenient to train, and easy walking to all major attractions. The very best part was our service . Nadia, specifically, went way above and beyond to be so helpful, as well as friendly and courteous every day. For this reason, I would recommend hotel Berna to friends!!!
Christine
Christine, 5-night trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2024
Not a hotel it’s shared flat
Tawfik
Tawfik, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jul 1, 2024
The room was nice and clean but really small. Nice view. This is not a hotel it is more like an expensive bed and breakfast, and the breakfast is continental style. The location is great. The checkout is at 10:30 am!!!!!!!!!! Not even noon.
Good for one night stay but not worth the almost 400 dollars a I paid for the night.
We were 4, two adults and two kids and could barely fit in the room.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 15, 2024
We enjoyed our stay at Hotel Berna. We chose the location based on proximity to the train and our guided tours while in Florence. Both were extremely close by which was helpful. The hotel was a tad difficult to find (small plaque on the building) and the elevator was tiny and not much use. The room for four was very small and the area is loud at all times of day and night. We used a white noise machine to try and cancel out while sleeping. Staff were extremely kind and helpful.
Kara
Kara, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 9, 2024
Phil
Phil, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 18, 2024
Overall great stay
Overall great stay close to Florence main train station. Room was clean absolutely no disturbance in night even though it being so close to train station. Breakfast was ok
Abhishek
Abhishek, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2023
Excellent location, value and service!
We only stayed 2 days in Florence so a central location was critical. This was a great location especially for a last minute booking! Other than some traffic restrictions that we didn’t understand there were no issues. The hotel called the local authorities and had the fines removed, and even sent us documents for proof, beyond excellent service!
We even received a friendly “bravo” for sleeping late and enjoying actually being on vacation!
David
David, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2023
Pretty good value for florence
Great location very close to smn station. If you're on a hit and run mission to florence, this hotel is hard to beat. Has a lift.
Dan
Dan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2023
Stayed in Florence for 3 days and the Hotel was within short walking distance to the Duomo, train station, and many tasty restaurants. The room itself was good for the amount of days staying there, we really enjoyed having the option of logging into Netflix because we like to sleep with the TV on. Nadia was very helpful, friendly, and pleasant to be around. It was convenient having breakfast right in the hotel for €8 and it wasn’t bad, it was the right amount of food. Overall, my husband and I enjoyed our stay.
Verified traveler
3-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 8, 2023
NOT A HOTEL its dirty creepy motel style apartments
chaim
chaim, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2023
Close and convenient to the train station if you need a quick in and out location.
Cheryl
Cheryl, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 28, 2023
Don't trust the photos of the hotel
Hotel is old and not as clean, photos are very misleading. The room & the bathroom are very old and unclean. Location was the only great thing about the hotel
Chui Wa
Chui Wa, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jul 20, 2022
?!@!
We were there for 2 nights. The 1st night AC was almost not working and the summer heat in Italy has started. Terrifying summer heat. The next morning, there WAS NO ELECTRICITY. We needed to bathe because of the sticky feeling from the night before. But I think our AC was not really working in the first place because when we got home the next day from our day tour, the cover of the AC was not there. It really looked like it was inspected. And lo and behold, there was a fan left in the room. It was so hot, we were given A fan to replace the AC that we paid for and the heat was terrible. Our body was sore from so much sweating. We joined our tour without the benefit of a refreshing shower because how could we? It was sooo dark in the bathroom?
If not for the beauty of Italy I would rage hell. I think we deserve to be reimbursed from this trip. Just saying. We were just glad we were leaving on the third day.
Rolando
Rolando, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 25, 2022
Eric
Eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2020
convenient location, clean and spacey, helpful staff
Verified traveler
2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 14, 2019
Magdolna
Magdolna, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
May 26, 2019
Location excellent, staff very nice ,comfortable rooms and very quiet in center of Firenze
Verified traveler
4-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2019
Florence
Great vacation. Enjoyed the hotel.
Curtis
Curtis, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 29, 2019
The lady who served us was very kind and efficient. The only problem was there was no lobby so we only saw her in morning.
Don
Don, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 27, 2018
close to train station
very small and simple room. The hotel is with an old building. It is so small that no staff is on duty during the night.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2018
Hotel Berna isn't as much of a hotel as a handful of rooms on one floor in a building. We walked by the entrance 3 times before we found it. Our room contained three twin beds. Space was a bit tight, but we didn't spend a lot of time in our room. The decor is "old world." Not modern at all, but that's OK. There is a small refrigerator we used for water bottles, and breakfast is available if reserved in advance. We were up and out early, so we didn't partake. It's adjacent to the train station, and a quick walk to Piazza del Mercato Centrale, where there are several great restaurants.
GMom
GMom, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2018
Great value good comfort amazing staff
We had invaluable guidance and assistance from Elena and Nadia at front desk. First Florence advice then train
Breakfast vast and lady made best cappuccino. Hold the excess foam and use lot of coffee
mark
mark, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 20, 2018
Marcia
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2017
Within walking distance of major attractions
Our room was clean, comfortable and quite spacious for an old building. We also had a balcony. The hotel manager, Nadia, was very friendly and knowlegeable and happy to answer any questions. The lift was very small and could only accommodate one person with luggage, but this was not a problem. Breakfast was very adequate. It was also a very quiet hotel with no noise from from other guests.
Leonie
Leonie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2017
this is a very nice small hotel close by the train station. service was great! will stay here again next time in Florence.