In the heart of Santander City Centre, Soho Boutique Palacio de Pombo offers a warm welcome with coffee shop and laundry services. With in-room WiFi, luggage storage, and concierge assistance at your fingertips, you'll feel right at home.
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003
What's nearby
Plaza de Canadio - 2 min walk - 0.2 km
Banco Santander - 2 min walk - 0.2 km
Bank of Spain - 3 min walk - 0.3 km
Santander Cathedral - 5 min walk - 0.4 km
Mercado La Esperanza - 6 min walk - 0.6 km
Getting around
Santander (SDR) - 19 min drive
Santander (YJL-Santander Train Station) - 11 min walk
Santander Station - 11 min walk
Valdecilla Station - 30 min walk
Restaurants
El Diluvio - 2 min walk
La Casa del Indiano - 1 min walk
Luzmela - 1 min walk
Mesón Los Arcos - 2 min walk
Restaurante Cañadío - 3 min walk
About this property
Soho Boutique Palacio de Pombo
Soho Boutique Palacio de Pombo offers a great location, putting you within just a 10-minute walk of Bay of Biscay and Santander Ferry Terminal. Also, this hotel is within a short drive of El Sardinero Beach.
At a glance
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Hotel size
64 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–11:00 AM
Coffee shop
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Communal living room
Reception hall
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path to elevator
Room amenities
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Travel crib
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Rollaway beds are available for EUR 50 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander
Frequently asked questions
Does Soho Boutique Palacio de Pombo offer free cancellation for a full refund?
Yes, Soho Boutique Palacio de Pombo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Soho Boutique Palacio de Pombo ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Soho Boutique Palacio de Pombo ?
Sorry, there's no onsite parking at Soho Boutique Palacio de Pombo .
What are the check-in and check-out times at Soho Boutique Palacio de Pombo ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Soho Boutique Palacio de Pombo ?
No, this hotel doesn't have a casino, but Gran Casino del Sardinero (4-min drive) is nearby.
What's the area around Soho Boutique Palacio de Pombo like?
Soho Boutique Palacio de Pombo is a short 6-minute walk from Bay of Biscay and 7 minutes' walk from Santander Ferry Terminal.
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Reviews
Soho Boutique Palacio de Pombo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
8.6
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 20, 2025
We needed to stay an extra night. We were given this at a very reasonable price.
The room was good and the reception staff were always available and very pleasant
Paul
Paul, 2-night trip
Verified
8/10 Very good
Oct 26, 2025
Lovely location. Room with veranda balcony overlooking the street below
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Excellent standard of hotel for the price!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Good beds
Good beds
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Brian
Brian, 3-night trip
Verified
8/10 Very good
Oct 1, 2025
Shops nearby
Breakfast good
Inconvenient parking not included in tarrif
Astrid
Astrid, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Friendly staff
Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Lasse
Lasse, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Great location in great hotel in santander
Great location dog friendly but don’t have bowls or beds
Paid parking available nearby
Stored our bikes for us
Elaine
Elaine, 2-night trip
Verified
8/10 Very good
Jul 10, 2025
Location, clean, friendly.
Please consider having English language News channel
Joanna
Joanna, 10-night trip
Verified
10/10 Exceptional
Aug 30, 2024
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
David
David, 4-night trip
Verified
8/10 Very good
Feb 7, 2025
Santander weekend
Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Adam
Adam, 3-night trip
Verified
8/10 Very good
Sep 15, 2024
Nice location
The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Gavin
Gavin, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2025
Location and room space
nancy
nancy, 1-night trip
Verified
8/10 Very good
Apr 14, 2025
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed.
Great location.
SUKHJIT
SUKHJIT, 2-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
greig
greig, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Lindsay
Lindsay, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Great, room a little small
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Recommend.
Pablo
Pablo, 1-night trip
Verified
4/10 Fair
Jul 2, 2025
Works around hotel make the stay just unbearable.
Staff at check in counter were not helpful at all. Rude at times.
And, this is not a 5 star hotel by any means, 4 at best.
Luis Rodriguez
Luis Rodriguez, 1-night trip
Verified
8/10 Very good
Jul 23, 2025
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Carlos
Carlos, 3-night trip
Verified
6/10 Good
Mar 5, 2025
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog.
However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful.
Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners.
The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Tarsha
Verified
10/10 Exceptional
Sep 17, 2025
Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades