Worst hotel ever. When we checked in and tried to enter the elevator, it didn't work with our room card and staff told us, to carry our luggage up the stairs. We arrived in our room and it was very disgusting. There was dust on everything, looked like it wasn't cleaned for months. Bathroom wasn't cleaned too. Also, we ordered room with AC and it wasn't there.
So we complained to the staff and they relocated us to another room. No more dust, but not very clean either. There wasn't AC again and we complained again.
Finally, after about 1.5 hours from check in, we got to our final room. AC was there, but it was very loud. The manager told us, that he will bring our new room card to our new room, but he didn't, we had to go get it ourselves.
We purchased package with free breakfast, but the staff told us at check out, that we need to pay for it. I had to show them the reservation to make them believe me.
Very unprofessional hotel, if you want to have peaceful stay at Eindhoven, definitely choose another hotel.