This hotel is not what it used to be. One of the rooms was not available at 6:30 pm and was given a lower price room with out any monies back. The other room was small and not what I expected. I've stayed at this hotel before, but I will not return.
Daniela
Daniela,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Excellent stay
Excellent Service and special thanks to front office staff - Methmi, Dildhani and Sanuri
KAPIL
KAPIL,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 3 日
Shuvodip
Shuvodip,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
10 ot of 10 with staff services.
Our stay at TAJ was excellent with great welcome and customer service byMiss Dilshani giving us all more then expected.
Aslo Rooms were well serviced and given services required by staff Miss Ranjani and the Manager. Restaurant staff where great with services. Looking forward to come back and enjoy more at other TAJ HOTELS when given this kind of services.
Richard
Richard,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 12 日
RAKESH
RAKESH,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 11 日
Yekta
Yekta,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 11 日
Kuriakose
Kuriakose,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 8 日
Debabrata
Debabrata,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 7 日
Vineet
Vineet,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 13 日
Usel kundvård
Hotellet är slitet och behöver en renovering. Personalen är inte trevliga och är helt förvirrade. Det tog personalen ca 6 timmar innan vi kunde få våra bagage. Tillslut fick vi själva gå ner till lobbyn och hämta dessa.
Det finns bättre hotell i Colombo för priset som fokuserar på att ge god service och som har fina rum. Vi ångrade att vi checkade in på detta hotell.
Dennis
Dennis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Maimie
Maimie,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 19 日
Property was very clean, service was good
Jagadeesh
Jagadeesh,4 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 11 月 22 日
Business trip
Hotel is showing its age and really needs an overhaul.
Tried repeatedly to get a invoice after I left the property without success
Terry
Terry,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 12 日
SRI LANKA TAJ SAMUDRA
The bed and pillows are very uncomfortable, breakfast was excellent specially for south Asians, but there is short of space due to lots of guests, they should modify the restaurant because I feel the arrangement is not proper
Khozema
Khozema,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 9 日
Prashant
Prashant,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 10 月 29 日
Taj Samundra was a decent experience for us, though the rooms are old-school and you can see wood worn off in some places, the grandeur of the property over shadows everything. The buffet spread was great but service a bit chaotic.
We do want to mention a shout out to Joseph at the gym, Bhatia for room service, Ms Dinushah at check-in and Ms Tathsarani at check-out.
I do have to mention the rates we booked at were inclusive of all taxes as mentioned by expedia at the time of booking but when we got the property, it was easily 35 USD more per night including tax. Expedia needs to be clear about this so we can choose the best price for us.
Obaid
Obaid,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 27 日
Outstanding property
Neven
Neven,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 25 日
Outstanding breakfast
Girish
Girish,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 10 月 23 日
Not sure how this hotel is so highly rated on trip advisor. Room wasn't ready when I arrived. Communal/lobby areas are very nice but rooms are looking tired. Number of occasions where my room was cleaned but not topped up with amenities, such as bottled water. Service is very poor, there are loads of staff but no one seems to help. Difficult to get any kind of drinks with dinner other than water. Lobby bar was out of stock of basically everything. Wi-Fi throughout the hotel is really slow (2mb max speed). Food in the buffet is good but same dishes are served each night. Had some laundry done and all my clothes were shrunk - tried to explain it to staff but they either did not understand/pretended they did not understand.
Alistair
Alistair,8 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 10 月 22 日
when walking to our room we can smell smoking, when asked we were told that room with balcony is a smoking room, But we can see someone sitting inside the room and smoking, also one gentleman smoking on the corridor. Bath tub is moldy. We paid for room with ocean facing but we were given a room where there is a building blocking the view, There are not chest of drawers in the room. We liked the breakfast and dinner buffet very much. Staff is very nice