As soon as we entered the lobby and rolled up to the front desk, we were warmly welcomed by Kristina. Despite being slightly early for check-in, Kristina cheerfully informed us that our room was ready. We were most grateful to be able to freshen up after a long overnight flight to Melbourne. Check-in and registration process was effortless, as with check-out. The decor in the lobby and lifts was refreshingly pleasant, thematically appropriate with the theatre area of CBD. Room was spacious, clean with a modern yet cosy feel. Bathroom/dressing and sleeping areas were separated by a TV wall, which gave a comfortable sense of privacy in each of both areas. Clean bedding and linens gave us 3 restful nights at this hotel. In the cosy lobby, the hosted hour 5-6pm gave opportunity to sample award winning wines from Lancemore's Lindenderry wine estate, and a happy way to ease into dinner plans! Location of Lancemore Crossley St is convenient. Abundant variety of dining and shopping options within short walking distances. Nearest free tram stop is 3 mins walk away, giving easy and fast access to Southern Cross Station as the hub for regional travel and Skybus to airport, and convenient connectivity on other tram routes beyond free tram zone in Melbourne CBD. We will be happy to stay here again when we next visit Melbourne.