Star Medica Hospital Ciudad Juarez2 - 3 min drive - 2.7 km
Plaza Las Misiones - 3 min drive - 2.7 km
Plaza Juárez Mall - 3 min drive - 2.5 km
Getting around
Ciudad Juarez Intl. Airport (CJS) - 14 min drive
El Paso International Airport (ELP) - 34 min drive
El Paso Union Depot - 30 min drive
Restaurants
El buen sazón - 4 min walk
Las Tías - 6 min walk
Domino's Pizza - 13 min walk
Toro Quintaco - 12 min walk
Clasicos - 13 min walk
About this property
Holiday Inn Ciudad Juarez, an IHG Hotel
When you stay at Holiday Inn Ciudad Juarez, an IHG Hotel, you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. Guests looking for a bite to eat can check out Los Misiones, which serves Mexican cuisine and is open for breakfast and dinner. Also, University of Texas at El Paso and Sun Bowl Stadium are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
196 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
5 meeting rooms
Conference center (2088 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Swimming pool
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Continental breakfast is offered for an extra charge of approximately MXN 250 per person
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Fitness facility
Health club
Outdoor pool
The following facilities are closed on Sunday and Saturday:
Fitness facility
Health club
Outdoor pool
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez
Frequently asked questions
Does Holiday Inn Ciudad Juarez, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Ciudad Juarez, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Ciudad Juarez, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Holiday Inn Ciudad Juarez, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Ciudad Juarez, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Ciudad Juarez, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Holiday Inn Ciudad Juarez, an IHG Hotel?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (13-min drive) and Sunland Park Racetrack and Casino (20-min drive) are both nearby.
Are there restaurants at or near Holiday Inn Ciudad Juarez, an IHG Hotel?
Yes, Los Misiones offers Mexican cuisine.
What's the area around Holiday Inn Ciudad Juarez, an IHG Hotel like?
Holiday Inn Ciudad Juarez, an IHG Hotel is a short 3-minute walk from Central Park and 10 minutes' walk from La Rodadora Espacio Interactivo.
Holiday Inn Ciudad Juarez, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Raymundo
Raymundo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Excelent service
Rocio
Rocio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Damaris
Damaris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Juan
Juan, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 8, 2024
Please save your money and choose a cleaner hotel
There were hairs in the bathroom there used to be many more amenities in the rooms and there no longer is. There looks to be mold starting where the doors are in the shower doors. The cleaning of the rooms was not good at all. We have been staying here for years and unfortunately will no longer be staying here.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
luis fernando
luis fernando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Great
Petronilo
Petronilo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Todo muy bien.
olga
olga, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Nice and clean
Liliana
Liliana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Nice
Liliana
Liliana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
I like it
Liliana
Liliana, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Would stay here again. It was safe the staff was friendly the place was clean. It was near shopping mall and any store you may need including grocery store at walking distance. Also family friendly which is a big plus for me 👍
Emilie
Emilie, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 16, 2024
Yes
Ricardo
Ricardo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Ricardo
Ricardo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Excellent property!!
Maribel
Maribel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Guadalupe
Guadalupe, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 8, 2024
This is a beautiful and comfortable hotel. Everything is updated and modern, except the noisy air conditioners in the rooms, which unfortunately made it difficult to relax peacefully. A good split air system with a peaceful streamlined sound would be a tremendous improvement to this property. That is the only problem with this hotel in my opinion. Otherwise, it would be EXCELLENT.
Alia
Alia, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 4, 2024
The smell on the room it was kind a bad I think it’s the carpet
Edgar
Edgar, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jul 29, 2024
Jesus
Jesus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
olga
olga, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Lo recomiendo hay muy buen servicio , los cuartos y todo muy limpio .