We arrived and there was a construction fence around it. The office was closed with 2 phone numbers on the door to call for service. Called both numbers numerous times, with no answer. All the rooms were gutted and the furniture was outside. Looked like they are in the middle of renovating (hopefully, because the place looked rather run down and shady.) We had to waste at least 2 hours going to numerous hotels to find a room because there was a state volleyball tournament, and other events, going on in town over the weekend. I will never use Hotels.com to book reservations for a hotel again. It was not a good situation
William
William,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 6 月 8 日
Defunct non operable hotel. Closed.
The hotel no longer in service. Drove up and only shape of sign on post, no sign. Building was torn apart and bed frames out in parking area as well as parking lot with large storage cargo containers. No sign of life and just a big deserted hotel. Possibly beginning a huge renovation project? I called hotels.com but they will need to contact Wyndham to refund my money since not a refundable reservation. Hoping a non existing hotel will be an exception for a refund.
Marilyn
Marilyn,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020 年 10 月 19 日
Never again couldn't get in touch with the front desk to check in
Tre
Tre,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 19 日
dont stay here
I don’t smoke and wanted a non smoking room, room smelled like an ashtray. Paint peeling from the walls, no baseboard trim. Furniture broken. Vanity dilapidated. Would highly recommend you find another place to stay. Poor example for a hotel.
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020 年 10 月 18 日
Needs repairs
This establishment is in severe disrepair. There was literally a piece of roof hanging in front of our door. I realize this is from the recent storms, but I at least would not rent these particular rooms. The carpets turned our feet black. The peep hole was missing and there was a piece of tissue shoved in it. The tub was full off hair. The door lock was broken. The pool was black. Despite all of that, the staff was super nice. She did promise that next time we come back it would be better.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020 年 10 月 18 日
Dated, missing clothes rack, stained carpets and sheets. Needs lots of TLC
真實旅客
1 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2020 年 10 月 17 日
The place is a dump, Sheetrock falling down, Receptacle hanging out, hand prints on wall, rest room door falling off hinges, to many other things to list
Vincent
Vincent,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2020 年 10 月 16 日
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020 年 10 月 15 日
We reserved the room to avoid the expected flood in Baker, Louisiana. We guaranteed payment. Only after we paid were we told our reservation would be wiped out without refund if w`e didn't get their approval for a late arrival. We tried calling. The hotel didn't answer their phone for well over an hour. I called Expedia and they too were unable to contact the hotel. I told Expedia to cancel the reservation and get my money back. They said they would get back to me in 24 hours. We stayed at a different hotel. I want my money back or I will complain to my credit card issuer and/or file a small claims lawsuit. A court will take a dim view of their renting one room to two customers and collecting from both. I expect my money back.