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The Ritz-Carlton, Xi'an

5.0 star property
Luxury Xi'an hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Xi'an

Lobby sitting area
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Outdoor banquet area
Near Drum Tower, The Ritz-Carlton, Xi'an offers a luxurious retreat with a shopping mall on site and beautiful gardens. Relax in the indoor pool or rejuvenate at the spa with yoga classes and body treatments. With 3 restaurants serving Chinese cuisine and free in-room WiFi, this hotel has everything you need for an unforgettable stay.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Children's pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$178 nightly
The total price is $188
Oct 9 - Oct 10
Total with taxes and fees

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 2259 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

JW Marriott Hotel Xi'an

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 42 reviews
$94 nightly
The price is $99
Oct 9 - Oct 10
Total with taxes and fees
JW Marriott Hotel Xi'an
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About the neighborhood

Map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075

What's nearby

  • Xi'an City Walls - 6 min drive - 5.4 km
  • Shaanxi History Museum - 7 min drive - 6.6 km
  • Drum Tower - 7 min drive - 5.8 km
  • Giant Wild Goose Pagoda - 9 min drive - 8.3 km
  • Xi'an Bell Tower - 9 min drive - 7.9 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 40 min drive
  • Xi'an West Railway Station - 18 min drive
  • Xianyang Station - 22 min drive
  • Xi'an Station - 29 min drive

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪The Ritz-Carlton Club Lounge - ‬2 min walk
  • ‪Xian Kitchen - ‬4 min walk
  • ‪Flair - ‬2 min walk
  • ‪Tian Xiang Ge - ‬16 min walk

About this property

The Ritz-Carlton, Xi'an

The Ritz-Carlton, Xi'an is a great choice for a stay in Xi'an. Guests can indulge in massages, facials, or body treatments, and Xian Kitchen 鲜厨房, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club.

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 27 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 72 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Xian Kitchen 鲜厨房 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tasuro 炙焰 - This sushi bar serves dinner only. Open daily.
景轩 - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge大堂吧 - This lobby lounge serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Flair天韵 - This rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 for adults and CNY 268 for children
  • Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Spa access is available for an extra charge of CNY 2980 per stay
  • Laundry facilities are available for an extra charge of CNY 200 per stay

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Parking

  • Self parking costs CNY 72 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Does The Ritz-Carlton, Xi'an offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Xi'an?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Xi'an?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Ritz-Carlton, Xi'an?

Yes. Self parking costs CNY 72 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Xi'an?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is 11:30 AM.

What is there to do at The Ritz-Carlton, Xi'an and nearby?

Onsite recreation at The Ritz-Carlton, Xi'an includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. The Ritz-Carlton, Xi'an also has spa services and a garden.

Are there restaurants at or near The Ritz-Carlton, Xi'an?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Chinese cuisine.

What's the area around The Ritz-Carlton, Xi'an like?

The Ritz-Carlton, Xi'an is in Yanta Qu, a short 17-minute walk from Golden Eagle.

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The Ritz-Carlton, Xi'an Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel . Clean and big rooms
Mandy, 1-night trip

10/10 Exceptional

Great hotel, would return
Jose Ramon, 2-night trip

10/10 Exceptional

Great hotel in Xian

We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay.
3-night trip

10/10 Exceptional

Very nice property with great service. Highly recommended
Roy, 5-night trip

10/10 Exceptional

Great service and wonderful entertainment
Xiuqiang, 1-night trip

10/10 Exceptional

최고

너무만족햇어요
SEJUN, 3-night trip

10/10 Exceptional

非常好的酒店，服務超水準。早餐豐富，食物多元化。水果和甜品好多選擇。房間又大又舒適。非常舒服的感覺。大堂接待員有禮貌的服務。房間服務員超水準的服務。有餘五星級的家。下次再來西安，一定再來住。（多謝你們的款待）。
Siu Mui May, 2-night trip

10/10 Exceptional

Excellent
Claudia, 2-night trip

10/10 Exceptional

Muy buena
Dante, 1-night trip

10/10 Exceptional

Professional and exemplary customer service from front desk, room service, spa and checkout.
Edward, 2-night trip

10/10 Exceptional

方便 有地鐵站 大商場
Kam Ling, 3-night trip

10/10 Exceptional

Cleanses and friendly staff . Foods are very good
Zhaoyang, 1-night trip

10/10 Exceptional

Excellent hotel and amazing services.
Lucia, 2-night trip

10/10 Exceptional

All staff attentive and professional. Highly recommended
Joe, 1-night trip

10/10 Exceptional

Only downside is the location
Nina, 2-night trip

10/10 Exceptional

Friendly helpful reception staff
Ruben, 2-night trip

10/10 Exceptional

Unforgettable experience
Nan, 4-night trip

10/10 Exceptional

Great services
Peng, 1-night trip

10/10 Exceptional

The hotel is new and the room is comfortable.
XU, 3-night trip

10/10 Exceptional

Service was excellent and really kids friendly.
Qiwen, 4-night trip

10/10 Exceptional

Nice and clean
Zhiqiang, 4-night trip

8/10 Very good

Family vacation. Comfortable, near the Metro station and shopping centre.
MA, 2-night trip

10/10 Exceptional

下次一定會再來
Li Hon, 4-night trip

10/10 Exceptional

New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.
2-night trip

6/10 Good

The water temperature in the shower sometimes fluctuates, cyclying between luke warm and scolding hot.
Ming Hong, 1-night trip