The staff was friendly and helpful! When we called for a ride they were prompt. Had a wonderful family trip!!
Shawna
Shawna,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Christina
Christina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Rebekah
Rebekah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 6 日
Out of date
The resort and our room needed more thorough cleaning and routine maintenance. The carpet in the living portion of our room had several large stains, the carpet transition from the bathroom to the bedroom was fraying, and most of the deck chairs at the water park were damaged/fraying. It was difficult to find staff at the water park.
Joan
Joan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Check in process was very quick even though there was a line upon arrival. Kids enjoyed the pool and lazy river. Food from Hole in the Wall was good!
Negatives were construction around water park, room was dated and tv signal wasn’t good. Recommend having Netflix available.
Nikki
Nikki,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Save your money til it's completed
The pictures are deceiving. The hotel is really outdated with lots of construction on the site. Though we can over look it, we walked into our room to find dirty stain carpet not making it comfortable to walk barefooted. The couch in the same condition, stains everywhere having to cover it with just to try and sit on it, which still was uncomfortable. If you like to eat you either have to go off the site or to their restaurant or grab a snack at the make shift table set up in the middle of the lobby. We tried making the best of it at the pool, since we were there for kiddo's birthday, but cut our time to only a day instead of the 3 due to the conditions of our room.
Diana
Diana,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Tina
Tina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Jillian
Jillian,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
It was 115 temp and the A/C worked at times. We woke up sweaty!
April
April,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
They are going through a remodel project. Their was lack of direction at the property, and the service by the staff bordered on rude, with the exception of the bartender in the restaurant.
David
David,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
James
James,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
arnaud
arnaud,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 31 日
Past Due Remodel
It is in the middle of a remodel and let's say it is definite NEED of a remodel. Ice machine broken on multiple floors, dirty carpets, construction everywhere, gaps in the door frames, etc. It has sadly fallen off.
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
Go to wigwam instead.
Not impressed. Property is under construction. None of the pictures on the website match the property. Completely disappointed! Overpriced. Room was dirty. Blood on the curtain. Hotel is dated. View of a dirt lot with workers chucking knives at the tree they took down right next to my car
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Family friendly
The water pressure for the shower was not very good and the water got all over the floor. The pillows were a little too soft. Other than that everything was amazing.
Sara
Sara,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
Not at all like online photos
I was shocked this was a Hilton hotel. For the same price or less we could have stayed at the Arizona biltmore. My daughter chose this hotel because of the water park, which was about 1/4 mi away through parking lots and construction in 107 degree heat. When I requested plates, bowls, and silverware because I had to bring my own meals, they brought .... 2 styrofoam plates and flimsy plastic forks!!! The water park has seen better days probably two decades ago... dirty and ripped and uncomfortable lounge chairs (retro style with no cushions). Amenities were poor overall. Most of all I was completely disappointed by how different the property looked from the photos online.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 29 日
Overall, I would come back after The construction
The pools were the best the lazy river was a little too warm. The main pools were perfect. The main lobby was under construction. There was a lot of construction going on. I wish we would’ve known there is no restaurants at the hotel no room service. The service was very friendly.
Steve
Steve,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 29 日
Unfortunately this stay was not great. Upon checking in we arrived to renovations happening to the entire property. Nowhere on the booking site was this called out to Guests. The rooms had partially been renovated. But are in desperate need to complete. There were cracks in the walls, old furnishings and BUGS... Our room had ants, roaches and a wasps nest on the outside patio. Its unfortunate because this resort is a desired location and we have stayed before with great experiences. When speaking with Management regarding our stay, they were pleasant, apologetic, calming and compensated us for our stay. Thank you Hilton Staff for that.
Jenni
Jenni,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Aster
Aster,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
adigun
adigun,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
We booked two nights at this "resort" as an end to a long RV road trip. All of the photos and information online indicated several restaurants and pool areas, which the kids we excited about. When we arrived, half of the property was under construction, and only one of the restaurants was open, with limited dining hours. The room we checked into had stained carpets, a shower faucet that did not function properly, and a lamp that would not turn on. There were crumbs in the chair by the desk.
Kristie
Kristie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
chuck
chuck,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
This is not the resort's issue at all, but it was extremely hot, with temperatures over 115 degrees. At 2 am, it was still 102 degrees, making the trip an unpleasant one.